CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our 10,000 employees are in the United States, but today we have employees in 19 countries. At CHS, we are creating connections to empower agriculture.
Summary CHS Inc, has a unique opportunity located in Sioux Falls, SD. We are looking for an individual to join the team as a Customer Support Representative. Come join our team and see where this exciting opportunity can take your career.
Responsibilities - Under general supervision, handles a variety of customer service inquiries and problems received by telephone, email, text or other web/internet media.
- Handles situations that may require alteration of responses or extensive research.
- Resolves problems.
- Coordinates with a wide variety of functions within the company and provides liaison with customers during post delivery times.
- Resolves problems and discrepancies regarding shortages, over shipments, defective products, and repairs.
- Resolves return credit problems.
- May provide work leadership to lower level customer service staff.
- Other duties and responsibilities as needed or assigned.
Minimum Qualifications (required) - 2+ years of experience in Customer Service and Support
- High School diploma or GED
Additional Qualifications - Proficient with MS Word, Excel, and PowerPoint
- Strong written and verbal communication skills
- Working knowledge of basic accounting practices
- Pre-employment screening is based on the job requirements and industry guidelines and may or may not be required for the position. If required, selected candidates must pass pre-employment screenings to include all or a combination of drug, criminal, motor vehicle check, physical requirements and FMSCA Clearinghouse.
Physical Requirements - Ability to sit, stand, bend, walk and talk
CHS offers a competitive total rewards package. Compensation includes base wage and, depending upon position, may include other earnings such as bonus, incentives and commissions. Actual pay offered will vary based on multiple factors which may include, without limitation, experience, education, training, specialized skills and certifications, minimum wage/salary requirements under local law.
Benefits include medical, dental, vision, wellness programs, life insurance, health and dependent care spending accounts, paid time off, 401(k), pension, profit sharing, short- and long-term disability, tuition reimbursement and adoption assistance, subject to the eligibility requirements for each benefit plan.
CHS is an Equal Opportunity Employer/Veterans/Disability.
Please note that any communication from a CHS recruiter would be sent using a email address. In addition, a CHS recruiter will not ask for confidential information over the phone or in an email, or request money from a candidate involved in an offer process. If you have questions regarding an employment opportunity, please reach out to ; to verify that the communication is from CHS.