Position Title: Employer Management Supervisor
Location: Tempus Corporate Headquarters, STOUGHTON, Massachusetts, United States of America
Requisition Number: Req
Date Posted: Posted Wednesday, May 14, 2025 at 4:00 AM
Description: Tempus Unlimited, Inc. is a nonprofit organization that provides community-based services to empower children and adults with disabilities to live as independently as possible in the least restrictive environment. The agency, through its programs and services, encourages the inclusion of people with disabilities into the mainstream of society, including social, recreational, family and work activities.
The Employer Management Supervisor plays a crucial role in ensuring proper registration and compliance with tax agencies and employment regulations. This includes handling employment inquiries related to unemployment benefits, workers' compensation, and leaves of absence. They also provide guidance to staff, act as a subject matter expert, and serve as the primary point of escalation for team members.
Essential Duties:
- Operations
- Establish and manage Consumer tax accounts
- Oversee staff and workload to ensure accuracy and timeliness
- Develop, measure, and report meaningful key metrics
- Establish group targets and strategy for achieving targets
- Identify, design, and implement process improvements
- Use technology to reduce manual effort and resulting rework
- Support other department functions as necessary
- Staff
- Train and develop team through challenging assignments
- Cross-train and build redundant capabilities within team
- Supervise daily activities to ensure group and individual productivity
- Create yearly performance reviews with periodic feedback
- Communication
- Maintain contacts and communications with Federal and State tax agencies
- Lead department meetings
- Liaise with other departments as necessary
- Serve as point of escalation for external contacts
- Other
- Support overall mission and objectives of Tempus Unlimited
- Perform other duties as assigned by the FI Payroll Manager
Competencies
- Ability to supervise and direct staff
- Excellent organizational skills
- Attention to accuracy and detail
- Strong interpersonal skills
- Excellent oral and written communication
- Good computer and analytical skills
- Innovative thinking
- Ability to maintain confidentiality
Required Experience:
- Proficiency in Microsoft Office
Education: Bachelor's degree preferred
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Travel
Periodic travel to satellite offices.
Other Duties
Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Work Authorization/Security Clearance
All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.
EEO Statement
Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Job Family: Supervisor
Job Function: Supervisory
Pay Type: Hourly
Hiring Rate: 28 USD
Travel Required: Yes
Compensation details: 28-28
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