"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".Job Title: eLicensing Customer SupportLocation: Boston, MA, 02108Duration: 09 Months Contract Pay Rate: $38.00/hr.Jo Description: - We are looking for a Help Desk Specialist with proven Strong Customer Service Skills.
- Responsible for assisting customers of the eLicensing platform.
- Guide customers through the proper use of the system, help in troubleshooting and resolving issues, and track help desk requests.
- Will staff a help desk phone and respond to HPL licensing help desk email requests.
- Assist with testing the system updates and update procedure documentation as needed.
- This position is more about customer service than technical help desk work.
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.