It's fun to work in a company where people truly BELIEVE in what they're doing. We're committed to bringing passion and customer focus to the business.
Job Description: The EHR Analyst
supports, maintains, and enhances EHR applications, working with business users, developers, and vendors to ensure applications meet stakeholder needs Essential Functions: - Configure, customize, and test software applications.
- Gather user requirements and translate them into technical specifications
- Analyze existing software systems and suggest improvements.
- Perform root cause analysis, assess complex situations, seek collaborative solutions and prepare and present recommendations.
- Maintain comprehensive documentation of applications.
- Communicate major incidents to appropriate stakeholders.
- Monitor and manage support tickets, meeting SLA standards.
- Build and maintain relationships with physician practices as well as third party vendors.
- Maintains confidentiality and ensures compliance with HIPAA regulations
- Other duties as assigned
This Position is a Full Time - Hybrid work environment with potential travel up to 50% of the time. Knowledge, Skills and Abilities: - An established track record of leading successful, large-scale projects in a healthcare setting.
- Strong computer skills, including word processing, Excel, Access and project management software & tools.
- Experience working with physicians and physician office staff.
- Experience working with Ambulatory EHR software and vendors.
- Experience with Medical Billing processes from claims submissions to accounts receivables.
- Knowledge of provider office workflow processes, healthcare delivery systems and healthcare trends.
- Knowledge of government programs related to the adoption and use of health information systems including: MIPS, MSSP ACO, and Health Information Exchange.
- Knowledge of business and project management principles.
- Knowledge of quality improvement methods, tools and techniques.
- Knowledge of the Health Information Technology environment, including legislation, HIT vendors and local environmental characteristics.
- Excellent verbal and written communication skills
- Great customer service skills
- Teamwork skills
- Independent problem-solving skills
- Self-motivated and self-managed
- Proficient in Microsoft Office Suite
Qualifications: - Bachelor's degree in a related field or equivalent experience
- Minimum of (3) three years of working with Electronic Health Records (EHR) in an Analyst Role
- Minimum of (3) three years managing software implementations and configurations.
- Minimum of (1) year in an application support role
- Experience in leading successful, large-scale projects in a healthcare setting
Salary Range: $90-110,000
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.