Job Type
Full-time
Description
At National Trade Supply, we're focused on delivering the right products at the right time - with a strong commitment to data-driven decisions, customer value, and operational excellence. As the eCommerce Product Pricing & Merchandising Manager, you'll play a key role in shaping the pricing strategies, product assortment, and digital merchandising that drive both our growth and our customer experience. Your work will directly influence how customers discover, evaluate, and purchase products across our brands - making this a highly visible and impactful role within our organization. This is a unique opportunity to turn insights into action and play a central part in optimizing both margin and customer satisfaction in a fast-moving, collaborative environment.
Job Summary: The Product Pricing & Merchandising Manager will own the development and implementation of strategies that ensure we offer the appropriate products at the optimal price, accompanied by the correct merchandising approach. The objective is to maximize margin-to-volume ratios while enabling our customer acquisition and retention goals.
Key Responsibilities:Product Pricing Strategy & Execution - Create and implement pricing strategies that achieve customer acquisition and retention goals while maximizing margin-to-volume efficiency.
- Develop and implement tailored promotional pricing strategies designed to deliver specific prices and promotions to each consumer, thereby enhancing our customer acquisition and retention efforts.
Product Portfolio Management - Develop and execute a strategy to consistently supply the top 80% of market-demanded products within our existing product segment.
- Implement and oversee a product life cycle management process, encompassing new product introductions through to obsolescence, ensuring that our product offerings align with customer acquisition, retention & operational goals.
- Manage product assortment, pricing, and promotions across multiple brand websites.
- Monitor key performance metrics such as traffic, conversion rates, and average order value to identify opportunities for optimization.
- Manage trademarks and intellectual property, encompassing internal training, risk management, and oversight of external partners.
Digital Merchandising & Product Presentation - Work with internal teams to ensure product listings, category pages, and site navigation support a seamless and intuitive shopping experience.
- Guide the selection and prioritization of product imagery to enhance conversion rates and align with merchandising strategies.
- Work with external and internal teams to ensure product photography meets our needs.
- Maintain and organize image assets, ensuring they are optimized for use across brand websites.
- Provide input on creative needs for site banners, landing pages, and key merchandising placements.
- Ensure the accuracy of product information and cross-reference data.
- Manage the UPC process.
Reporting & Analytics - Monitor key performance metrics such as conversion rates, bounce rates, and sales & margin trends.
- Provide regular performance reports and actionable insights to stakeholders.
- Collaborate with the broader marketing team to conduct A/B tests on product pages, category layouts, and promotional placements to improve engagement and conversions.
Marketing Collaboration - Partner with cross-functional teams to ensure product strategies are reflected across all marketing touchpoints, including email, paid media, and social campaigns.
- Monitor marketing campaign performance to ensure alignment with product priorities and objectives.
Requirements
- Bachelor's degree in a related field (or equivalent experience).
- 5+ years in e-Commerce merchandising; retail or e-Commerce pricing experience required.
- The ideal candidate should demonstrate a high level of self-awareness, including a comprehensive understanding of their strengths and weaknesses, and how they can leverage their skills to contribute effectively to the team.
- We require a candidate who is not only curious and eager to learn but also translates that curiosity into actionable insights and initiatives. They should have a proactive approach to problem-solving and continuous improvement.
- The candidate should possess exceptional critical thinking skills, enabling them to analyze complex situations, make informed decisions, and develop innovative solutions to challenges.
- Excellent project management and organizational skills, with the ability to manage multiple priorities in a fast-paced environment.
- Strong communication and interpersonal skills, with the ability to work effectively across teams.
- Ability to build and maintain productive cross-functional relationships to drive business results.
The Outcome We Are Seeking: To be successful in this role, the ideal candidate should expect to drive the development and implementation of strategies that ensure we offer the appropriate products at the optimal price, accompanied by the correct merchandising approach to maximize margin-to-volume ratios while supporting our customer acquisition and retention initiatives. They should anticipate learning deeply about our products and customer behaviors and leverage their expertise to enhance the online shopping experience. Specifically, the candidate will be expected to deliver the following results and outcomes:
- Increase orders and profitability by optimizing our product portfolio within our existing product segments
- Grow orders and profitability by expanding into new product segments within the aftermarket home consumable market
- Increase orders and profitability through an effective pricing strategy that leverages our capability to offer dynamic pricing
- Increase traffic & conversion through effective product merchandising strategies
Why Choose Us? - Competitive salary and benefits.
- A great culture that always wants to improve and do better.
- Opportunities for professional development.
- Access to anyone and everyone in the organization.
- A chance to make a real difference in the lives of the people you work with.
Interview Process: We take hiring seriously - because every person we add has a meaningful impact on our culture, our work, and our team. As a small and growing company, we are intentional about who we bring on board, and we don't compromise on that standard for the sake of speed.
- Our interview process includes the following steps:
- Online application
- Predictive Index behavioral and cognitive assessments
- Phone screen
- Panel interview with cross-functional team members
- Final offer
Throughout the process, you'll meet with several people from across the organization - including senior leadership, members of the Marketing department, and internal stakeholders who will be key partners in this role. We believe that great hiring is a two-way street, and our process is designed to give you a real feel for who we are and how we work.
We understand that this level of engagement won't be the right fit for everyone, and that's okay. Candidates who aren't comfortable with any part of the process may find a better fit elsewhere - and we genuinely wish them the best. For those who are excited to engage fully, we're just as excited to get to know you.
Salary Description
$95,000 - $125,000