Description About Our Company:
Delmock Technologies, Inc. (DTI), is a leading HUBZone business in Baltimore, known for delivering sophisticated IT (Information Technology) and Health solutions with a commitment to ethics, expertise, and superior service. Actively engaged in the local community, DTI creates opportunities for talented residents while maintaining a stellar reputation as an award-winning contractor, earning accolades like the Government Choice Award for IRS (Internal Revenue Service) Systems Modernizations.
Location: Role:
Delmock Technologies, Inc. is seeking a Computer Systems Programmer to provide technical guidance and expert support for the ePermitting and ProjectDox applications, which are commercial-off-the-shelf (COTS) products. The candidate will modify existing software and develop complex special-purpose software to ensure efficiency and integrity between systems and applications. The ePermitting application is part of the Tyler Technologies suite of products, specifically EnerGov (Enterprise Permitting & License). ePermitting is an online portal used to manage permits, plans, invoices, and inspections. ProjectDox is an online tool for submitting, reviewing, and approving engineering drawings and documents.
Responsibilities:
- Collaborates with key stakeholders to modify existing software and develop complex special-purpose database procedures to ensure efficiency and integrity between systems and applications.
- Works within cross-functional teams and provides life-cycle support of COTS applications including application life-cycle planning, application maintenance, operational support, and end-user support (e.g., responding to ad-hoc end-user requests for application enhancements, and custom programs and reports development).
- Supports commercial-off-the-shelf products: ePermitting and ProjectDox.
- Collaborates with key stakeholders to elicit requirements and processes.
- Designs software solutions that adhere to programming best practices.
- Develops customized database programs to enhance COTS products.
- Performs unit testing to validate solutions and assists with user acceptance testing.
- Follows change management procedures to migrate new solutions to Production.
- Provides production support by troubleshooting and resolving identified issues.
- Follows service level agreement (SLA) metrics when resolving production issues.
- Collaborates with IT team to deliver secure solutions on schedule and on budget.
- Mitigates security vulnerabilities by working with IT Security and COTS vendors.
- Works with COTS vendors to support, maintain, and upgrade applications.
Minimum Requirements:
- Bachelor's degree in information systems, Computer Science, Engineering, Business or related scientific or technical field.
- Six (6) years minimum of relevant experience with any of the following: SQL programming languages, SQL Server Management Studio, (SSMS), SharePoint, ServiceNow, SQL Server Reporting Service (SSRS), Crystal Reports, Office products (Word, Excel).
- Experience working with a variety of operating systems, such as Windows, Linux, and mainframe.
- Experience in Verifying accuracy and completeness of programs through data preparation and testing.
- Ability to translate program flowcharts into coded instructions for modern IT systems.
- Ability to design programs, flowcharts, and diagrams to optimize data processing and computation.
- Proven experience in developing solutions for business, management, and strategic IT challenges.
Highly Desired Experience:
- Experience with EnerGov (Enterprise Permitting & License).
- Experience with ePermitting and ProjectDox applications.
Clearance:
- The ability to successfully pass a background check is needed for this position.
Recently ranked as high as among HUBZone Companies in a GOVWIN survey, DTI offers a dynamic environment for those passionate about impactful projects, community involvement, and contributing to a top-ranking Federal project support team.
At DTI, we balance continuous growth and innovation with a strong dedication to corporate social responsibility. Join our talented team and be part of a company that values both professional excellence and community impact. Explore the exciting career opportunities awaiting you at DTI.
DTI is committed to hiring and maintaining a diverse workforce. We are an equal opportunity employer making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class.