Required Skills & Experience
2+ years of Heavy Call Center experience Excellent technical skills with MSFT products Great written and verbal communication Experience in a customer service setting Experience handling inbound calls (30-60 daily calls) Comfortable maneuvering through multiple systems
Nice to Have Skills & Experience
Fluent in Spanish and English Previous experience in a call center
Job Description
A nutraceutical company in Orange County is looking for a customer service representative to support their Aliso Viejo location in their e-commerce department. These candidates will be taking inbound calls from customer and doctors to address any issues they may be having with the website, product ordering, or account resolution. This person will need to be comfortable over the phone as a majority of the work with be done via inbound calls. This will be a hybrid role so they will need to be local to the Aliso Viejo area, or comfortable commuting a few days a week.
Pay $21-22/hour