Title: E-Commerce Business Analyst (SAP Hybris) Contract-to-hire opportunity
No Sponsorship
Hybrid - 4 days onsite, 1 day remote We are seeking an experienced
E-Commerce Business Analyst to play a key role in the development and enhancement of our B2B and B2C eCommerce portals. This position will work cross-functionally with IT, Digital, eCommerce, and Marketing teams, serving as the primary technical resource and business partner for the
SAP Commerce (Hybris) platform. The ideal candidate will be a strategic thinker with strong functional and technical expertise, focused on optimizing user experiences and driving successful project execution.
Qualifications: - Bachelor's degree or equivalent experience
- Strong experience with SAP Hybris eCommerce platform (B2B, B2C portal) highly preferred
- 10+ years in IT, focused on business analysis, requirements gathering, and system configuration
- Demonstrated experience translating business needs into technical solutions
- Extensive eCommerce platform experience (Hybris, Shopify, BigCommerce, Salesforce Commerce, or Adobe Commerce)
- Strong blend of business, technical, and functional expertise with a focus on high-quality user experience and project delivery.
- Ability to clearly communicate technical concepts to non-technical stakeholders
Preferred Skills: - SAP system experience
- Familiarity with Agile methodologies
- Basic project management capabilities
- Experience delivering product demos
- Ability to simplify and communicate complex solutions effectively
Responsibilities: - Collaborate with cross- functional teams, business units to gather and translate requirements into user stories or use cases
- Analyze business needs to recommend and implement enhancements for eCommerce platforms
- Provide input during solution design to improve functionality and user experience
- Design workflows, interfaces, and user interaction models for intuitive engagement
- Communicate technical ideas clearly and concisely across teams
- Maintain awareness of evolving digital best practices and apply relevant standards
- Build and manage effective relationships with internal teams and external vendors
- Ensure eCommerce solutions align with overall IT strategy and business goals
- Support project feasibility analysis, scoping, risk evaluation, and resource estimation
- Participate in testing and validation to ensure delivery of high-quality solutions