About Us
Comfortside LLC is a global manufacturer and distributor of HVAC equipment, offering a wide range of products including Mini-Splits, Through-the-Wall (TTW) units, PTACs, and Portable air conditioners. Our products are distributed in over 50 countries worldwide.
Our flagship brand, Cooper & Hunter , is rapidly becoming a household name, known for combining quality, innovation, sleek design, and competitive pricing. In addition to Cooper & Hunter, we proudly manage and distribute the OLMO and BRAVO brands, each delivering reliable and efficient HVAC solutions tailored to meet diverse market needs.
Details and main key responsibilities are as following:
- Review, validate, and process orders from eCommerce platforms in the internal system.
- Keep track of the inventory between warehouses, request and coordinate transfers
- Create shipping labels, provide tracking numbers, assist customers with delivery.
- Work closely with transport companies, coordinate deliveries, returns, pick-ups.
- Professionally address customer service requests incoming via email, chat, and phone.
- Consult customers over the phone and accept orders.
Qualifications and experience:
- Perfect communication skills (written and spoken)
- Great communicator: comfortable communicating over the phone, in person, and via email.
- Ability to work both independently and as part of a team
- Demonstrated interest in learning about HVAC and mini-split products; eager to grow product knowledge and industry understanding
- Quick learner with the ability to adapt to new systems and processes efficiently
Preferred Qualifications
- General knowledge of HVAC and mini-split systems is a plus
The ideal candidate:
- Pays attention to detail
- Has 'I'll figure it out' attitude
- Has 'How can I improve it?' thinking
- Can manage multiple projects at the same time
- Knows how to prioritize tasks
Salary & Benefits:
- Compensation depends on the level of experience
- Medical & Dental Benefits available after 3 month trial period
- Paid Time Off
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person