Seeking a remote Driver Operations Specialist to ensure smooth experiences for driver partners and act as a communication bridge between drivers and the company. Responsibilities include assisting drivers with onboarding, managing accounts, providing top-tier customer service, identifying trends for improvement, and relaying feedback to relevant teams. Ideal candidates are strong communicators with technical skills, empathetic, proactive, and adaptable, available to work 10:00AM-6:30PM EST including weekends. Compensation ranges from $18-$22/hr. Join a fast-growing team committed to transforming transportation through innovative technology and data-driven solutions.