Job Description DoD SkillBridge Internship: Account Manager
SkillBridge Host Company: Thermcraft
SkillBridge Provider: Vets2PM LLC
Location: Winston-Salem, NC
Applicants must be active-duty U.S. Military Members who qualify for the DoD SkillBridge Program. To Apply: - Go to and complete the SkillBridge interest form.
- Return to this posting and click 'Apply'.
The Account Manager will be responsible for maintaining and growing relationships with current clients while seeking opportunities to expand our customer base. This role requires a proactive approach to account management, with responsibilities spanning client relationship management, solution selling, and customer support.
The position entails up to 10% travel to client sites or industry events as needed.
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NOTE: Because this is a SkillBridge Internship, it is understood that no single candidate will have equal expertise in all the areas of responsibility listed. Successful candidates will possess a compelling combination of many of them and the self-awareness and wisdom to leverage existing and/or new resources in the area(s) where they lack personal mastery.)
Key Responsibilities: - Client Relationship Management: Develop and maintain strong relationships with existing customers, ensuring their satisfaction and loyalty.
- New Business Development: Identify and pursue new business opportunities within assigned territories and industries.
- Consultative Selling: Understand customer needs and propose solutions that align with their thermal processing requirements.
- Cross-functional collaboration: Work closely with engineering, production, and customer service teams to effectively deliver solutions and resolve client issues.
- Account Strategy and Planning: Develop strategic account plans to drive revenue growth and meet company sales objectives.
- Reporting & CRM Management: Maintain accurate records of client interactions, opportunities, and forecasted sales in the CRM system.
- Product Knowledge: Gain and maintain a deep understanding of Thermcraft's products and services to effectively communicate value propositions to clients.
Requirements - Education: Bachelor's degree in Business, Engineering, or a related field preferred.
- Experience: 3+ years of account management or sales experience, ideally within manufacturing, engineering, or industrial sectors.
Skills:
- Strong interpersonal and communication skills.
- Ability to understand technical specifications and apply consultative selling techniques.
- Proficiency in CRM software and Microsoft Office Suite.
- Self-motivated, results-oriented, and able to work independently.
Benefits: We offer competitive salaries, plus a competitive benefits package, which includes:
- Retirement Plan 100% company funded (ESOP)
- 401(k) with match
- Health Insurance - choice of plans depending on your needs
- Dental
- Vision
- Paid Holidays
- PTO
- Referral program
- Tuition Reimbursement
Core Values: - Do Right - Always.
- Customer Centric Teamwork
- Get it Done. - Well and Timely
- Drama Free Work Environment
- Be Smart, Grow & Learn, Stay Smart
If hired after the internship this job pays in the $60K - $70K range.
Vets2PM Provides: - Business Development Professional Certification & one exam voucher (BDP)
- Mentorship and guidance via weekly SkillBridge Intern Zoom Meetings.
- PM Fundamentals course, Resume writing, LinkedIn optimization, and interview skills course.
- Other free resources, including an electronic copy of 'How to Speak Civilian Fluently'.
Other: Not all internships include certification training by Vets2PM, as many host companies include their own internship-focused training instead. If selected for an internship with Vets2PM please read your approval email, letter, and training plan to be sure you understand what is included in your internship.