Kinetic Alliance is a dynamic independent floorplan company led by trusted industry veterans. Our core Focus is helping our Independent Dealer partners and team members succeed while providing them with an exceptional and engaging user experience. We are committed to forging strong partnerships through transparent communication and simple, innovative solutions. We provide our partners and team members with the support and tools they need to grow throughout their journey.
Job Summary: We want you to join our team of passionate self-starters who believe the world is full of untapped opportunities. So, if you get fired up about making a real difference as part of a winning team like we do, we want to hear from you.
The
Document Specialist position is responsible for providing an exceptional and engaging user experience to partners, tenants and internal team members. Your primary responsibilities are to process incoming tenant documents, safely secure documents in vault and prepare outgoing documents upon tenant requests. This process is essential to properly service and retain documents for our internal and external partners, while facilitating Kinetic Alliance's secured collateral position.
Duties/Responsibilities: - Receive, validate, and scan inbound collateral documents and correspondingly pull and ship outbound collateral documents
- Provide input and maintenance of collateral management systems, data, records, and files necessary to provide servicing to the related partner or team
- Develop a thorough understanding of Kinetic Alliance policies, processes, and procedures relative to assigned areas, and ensure adherence to established policies and procedures
- Apply experience and lessons-learned to create or modify work methods related to records, files, processes, and procedures
- Perform other duties as assigned
Required Skills/Abilities: - Proficient with Microsoft Office Suite or related software
- Excellent interpersonal and customer service skills
- Time management skills and attention to detail coupled with a proven ability to meet deadlines
- First-rate problem-solving skills combined with the ability to prioritize tasks
- Ability to thrive in a fast paced and, at times, stressful environment
- Ability to effectively communicate and exchange information with a wide diversity of individuals, both verbally and written
- Strong organizational skills, including ability to multitask, work efficiently, and prioritize
- Ability to handle sensitive information and situations with tact and discretion
Physical Requirements: - Ability to sit at a desk and work on a computer for prolonged periods of time
- Must be able to communicate clearly
- Ability to operate computer and office equipment, maintain paper files, move about an office environment
- Must be able to move objects up to 20 pounds
- Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards
This job description reflects the essential functions of this position but is subject to change at any time and does not restrict the tasks that may be assigned.
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.