Key Responsibilities:
Team Leadership & Management
- Oversee and mentor the Sales and Service staff, ensuring business objectives are met while maintaining high levels of customer satisfaction.
- Foster a positive work environment where employees thrive, develop professionally, and contribute to the company's mission.
- Focus on employee retention by prioritizing training and ongoing development for both new and existing team members.
Business Development & Customer Engagement
- Cultivate relationships with new and existing customers to drive profitable growth.
- Identify market opportunities and guide the sales team in achieving revenue and margin targets.
- Engage with major accounts, supporting negotiations and securing high-value contracts.
- Ensure all contracts align with pricing guidelines and uphold integrity in every business transaction.
Operational Excellence
- Manage the sales and service functions to ensure customer needs are met efficiently and effectively.
- Collaborate with corporate, manufacturing, and distribution teams to optimize operations and improve service levels.
- Oversee scheduling to ensure timely product delivery, resolve project conflicts, and maintain smooth execution.
- Maintain financial discipline by managing collections, minimizing credits, and ensuring strong financial performance.
Strategic Planning & Execution
- Develop and implement district-level sales and marketing plans that align with corporate objectives.
- Forecast and analyze market trends to refine sales strategies and optimize performance.
- Work closely with Territory Managers to establish sales objectives, create programs, and manage budgets.
- Apply strong organizational and strategic planning skills to ensure the successful execution of business plans.
Qualifications:
- High school diploma required; with equivalent experience in business, engineering, or construction related field is preferred.
- Proven leadership and management experience, with a focus on team development and performance.
- Strong communication, problem-solving, organizational, and negotiation skills.
- Ability to develop and execute a Sales and Service Plan effectively.
- Capacity to anticipate and resolve issues independently while working under pressure.
- Willingness to travel as needed.
Key Competencies & Attributes:
- Organizational Awareness, Collaboration, Business/Financial Acumen, Influence, Strategic Direction, Planning, and Execution.
- A "Hungry, Humble, Smart" mindset, demonstrating integrity, sound judgment, and strong problem-solving skills.
- Ability to negotiate effectively, maintain accountability, and foster a culture of trust and high performance.
- Proficiency in relevant software, with a general understanding of blueprints and construction processes.