- Job: Dispatcher - Office Assistant
- Location: 77080 HTX
- Pay: $18-$21 DOE
- Schedule: M-F Day Shift (8 hour shifts - 40 hours weekly)
- Full Time, Temp to Hire
- Great Benefits While Working With PrideStaff.
Experience With Scheduling Softwares (Housecall Pro, Titan) Is Highly Preferred
Job Overview
We are seeking a highly organized and detail-oriented Dispatcher-Office Assistant to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our office by providing administrative support, managing files, and facilitating effective communication. This position requires a proactive individual who can handle multiple tasks efficiently while maintaining professionalism in all interactions.
Responsibilities:
- Manage office operations and ensure an organized filing system for documents.
- Perform data entry tasks accurately and efficiently.
- Provide exceptional customer support by addressing inquiries and resolving issues.
- Maintain front desk duties, including greeting visitors and managing phone calls with excellent phone etiquette.
- Answer company emails/customer request for services
- Assist with administrative tasks such as scheduling appointments and coordinating meetings.
- Utilize QuickBooks for basic accounting tasks, including invoicing and expense tracking.
- Proofread documents to ensure accuracy and clarity before distribution.
- Collaborate with team members to support various projects and initiatives.
Experience:
- Proven experience in office management or administrative roles is preferred.
- Strong organizational skills with the ability to prioritize tasks effectively.
- Familiarity with QuickBooks is a plus but not required; willingness to learn is essential.
- Excellent phone etiquette and interpersonal skills for effective communication with clients and colleagues.
- Proficient in data entry with attention to detail to maintain accurate records.
- Prefer has some experience as a customer service representative/dispatcher for plumbing, HVAC or electrical company
- Multitasking skills
- Experience in demonstrating a commitment to service excellence.