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Benefits:
401(k)
Competitive salary
Dental insurance
Health insurance
Job Type: Part-to-Full-Time Location: On-site near Atlanta Airport, GA Schedule: 24/7/365 operation - flexible availability highly valued
About the Role
We are looking for a proactive, detail-oriented, and customer-focused individual to join our time-critical courier team as a Dispatcher/Customer Service Representative (CSR). This hybrid role involves managing driver logistics while providing exceptional support to our clients.
Located near the Atlanta Airport, our office offers a collaborative and experienced team environment. This is a rare opportunity to join a well-established company during an exciting period of growth.
What We Offer
Competitive pay
Comprehensive benefits including:
401(k) with company match
Medical, dental, and vision insurance
Paid Time Off (PTO)
Flexible scheduling options
Long-term growth opportunities
Key Responsibilities
Receive and process time-sensitive orders with precision and urgency
Prioritize and dispatch deliveries based on real-time needs and route efficiency
Monitor driver activity to ensure on-time service and adjust schedules as needed
Communicate vital information (delivery details, traffic updates, etc.) to drivers
Maintain accurate records of all dispatch activities
Address customer inquiries and resolve issues professionally and promptly
Qualifications
Prior experience dispatching courier drivers is REQUIRED - please highlight this in your application
Exceptional multitasking and organizational abilities
Strong decision-making skills and the ability to stay calm under pressure
Familiarity with the Atlanta area and the Southeastern U.S.
Must pass a background check and drug screening
Clean Motor Vehicle Record (MVR) required
Work Environment
This is a fully on-site position at our Atlanta Airport location. Candidates should be comfortable working in a fast-paced setting with a close-knit team committed to operational excellence.
About Us
We are a trusted and growing transportation and logistics provider, offering customized distribution solutions across the Southeast. With roots dating back to the 1980s, our success is built on a foundation of experienced professionals dedicated to reliability, innovation, and outstanding customer service.
Ready to make a difference in a mission-critical logistics role? Apply now and become part of a team that values precision, teamwork, and excellence.
Date Posted: 04 June 2025
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