Disability Services Advisor
New River Community College is a two-year state institution of higher education operating under a statewide system of 23 community colleges. The college is located on a one-hundred plus acre site at the intersection of U.S. Routes 11 and 100 in Dublin, Virginia. The campus provides modern, well-equipped facilities for the career technical education programs as well as for the college transfer programs. Approximately 4,000 students comprise the student body.
The people employed by New River Community College promote the philosophy that all individuals should have an opportunity to develop and extend their skills and knowledge to increase awareness of their roles and duties as citizens. The college serves the educational needs of the public and assumes a duty to help provide the requirements for trained workers in the region through a combined effort with local industry, business, professions, and government. The college promotes equal opportunity for prospective students and employees.
NRCC is seeking a student-focused, connection building, and compassionate problem solver to join our team as a full-time Disability Services Advisor. The disability services advisor works closely with potential and currently enrolled students with disabilities in delivering accessibility services, accommodations, and support. The disability services advisor's primary role will be onboarding and supporting students in various programs, and most importantly, providing academic accommodation as needed in collaboration with faculty and staff.
The advisor will also identify career pathways in academic programs that match students' interests and skills. The advisor serves as a resource to assist individuals in overcoming academic and non-academic barriers that may affect their ability to complete their educational goals successfully. The advisor is proactive in assisting the student in the completion of a credential or degree. This includes communicating regularly with students, maintaining records of student outreach and other interactions, making connections to available college and community support services and assisting with academic interventions when necessary. The advisor utilizes a variety of technological solutions in addition to in-person interactions to connect with students. The ability to utilize and learn new technology and the willingness to work in different environments is essential.
KSA's/Required Qualifications
- Understanding and commitment to the community college philosophy.
- Demonstrated experience supporting students with disabilities and handling sensitive and confidential situations and information.
- Knowledge of various disabilities and their potential impact on academic success, physical accessibility needs, and non-academic barriers.
- Ability to provide students with accurate information about academic programs and services.
- Ability to develop individualized academic plans
- Strong interpersonal skills to help engage, provide support to, and motivate students.
- Excellent customer service skills, including the ability to follow up effectively.
- Effective oral and written communication, problem-solving, organizational, and presentation skills.
- Proficiency in use of technology, such as Microsoft Office and Google docs.
Additional Considerations
- Previous experience working with students with disabilities in a postsecondary setting.
- Experience in understanding and application of federal laws such as ADA/504, FERPA, etc. within an educational setting.
- Knowledge of available financial aid and scholarship information.
- Knowledge of PeopleSoft or other student information software, case management systems and relevant assistive technologies.
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The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.