CFS has partnered with an outstanding manufacturing company in Holland that's looking to hire a Director of Quality. This company prides themselves on delivering innovative, high-quality solutions for the automotive industry. They are committed to achieving excellence through their robust quality systems, collaborative approach, and a continuous focus on improvement. If you're looking to join a dynamic team and be a part of a company that values leadership, innovation, and quality, then this is the right opportunity for you.
The Director of Quality will oversee and drive the effectiveness of their Quality Management System. This leadership role is responsible for ensuring compliance with TS16949 standards and customer-specific requirements while maintaining a high standard of quality across all products and processes. The Director of Quality will also lead a talented team and collaborate with multiple departments to meet business objectives and customer expectations.
Director of Quality Responsibilities:
- Team Leadership: Supervise and develop the Quality team, including Quality Technicians, Engineers, and Sort/Audit personnel, fostering a high-performance environment.
- Strategic Vision: Review company processes at a Macro-level to influence the strategic plan and offer exceptional quality results.
- Customer Issue Resolution: Act as the primary point of contact for customer quality issues, ensuring that complaints are logged, analyzed, and resolved in a timely and effective manner.
- Continuous Improvement: Drive continuous improvement initiatives across all quality processes, promoting the use of Lean Manufacturing, problem-solving techniques (8D, 5-Why), and best practices to enhance efficiency and effectiveness.
- Cross-Functional Collaboration: Work closely with Manufacturing, Operations, Engineering, Sales, and other departments to address quality challenges, improve product quality, and meet production goals.
- Material Review & Nonconforming Product: Lead the Material Review Board and oversee the resolution of nonconforming materials to ensure products meet customer requirements.
- External Customer Engagement: Visit customers to understand their quality expectations and share relevant insights with internal teams to improve customer satisfaction.
- Reporting: Provide regular updates to the VP of Manufacturing who oversees this position.
Director of Quality Education & Experience:
- Education: 4-year technical degree (or equivalent experience)
- Training & Certifications: Familiarity with MS Office suite, Project Management tools, Lean Manufacturing, and quality problem-solving methods (8D, 5-Why). ASQC certification is a plus. Experience with Plex UX is a bonus.
- Experience: Minimum of 10 years in a quality leadership role, with automotive industry experience preferred.
- Skills: Strong leadership, problem-solving, and communication skills. Experience with quality management systems and customer-focused quality assurance is essential.