This position oversees Retail and Organics sales business for multiple Operating Companies (OpCos) and/or Regions. This position interprets and implements all contractual requirements of the Master Distribution Agreement for Retail and Organics by maintaining contact with customers and OpCo leaders, implementing, and reviewing pricing agreements, and coordinating with the various departments with the Company. Also responsible for managing, monitoring, and tracking performance of new retail accounts to ensure that maximum sales and profits are being achieved while exceeding the customer's expectation for service based on the specific Distribution Agreements. Must demonstrate strong contract management skills with the ability to effectively communicate customer execution plans across the FreshPoint system. A high level of executive maturity is required to manage customers at all levels of leadership. Ability to effectively communicate and align FreshPoint's field operations to national customer execution and business growth strategies. Duties and Responsibilities: Responsible for the identification of new retail and organics national sales opportunities. Directly engages with Area Presidents, OpCo Presidents, VP Sales, other Market Functional Leaders for feedback, collaboration, issue resolution, and problem-solving. Seek and qualify multi-unit prospects under FreshPoint's account stratification goals. Communicates with the various Corporate and OpCo leaders to provide vital information that may be necessary for new multi-unit customer contracts. This would include advance notification to merchandising of menu changes, increased or decreased product movement, new or lost business, changes in a proprietary product. This also includes advance notification to Operations about new customers, construction, or any other changes that may affect customer orders or delivery. Monitors customer satisfaction and takes corrective action, as needed, to retain account and improve customer satisfaction. Responsible for seeking new retail and organics sales, monitoring, responding to, and initiating action for all corporate communication regarding CMU (corporate multi-unit) accounts and contracts. Monitor's customer satisfaction and takes corrective action, as needed, to retain account and improve customer satisfaction.
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