SUMMARY: Responsible for the overall direction of clinical services. Establishes, implements, and evaluates goals and objectives for services that meet and promote the standards of quality and contribute to the total organization and philosophy.
QUALIFICATIONS:
- Competent communication skills, social interaction, and organizational skills.
- Ability to plan, organize, implement, evaluate, and analyze.
- Knowledgeable regarding healthcare industry, its regulations, and requirements.
- Competent in Microsoft Office Word and Excel.
- Maintain discretion and confidentiality in communications.
- Familiar with policies and procedures regarding reporting and release of protected health information (PHI).
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Reviews patient's medical diagnosis, prognosis, medications, procedures, and
clinical course.
- Evaluate available patient information related to each case through a variety of means such as home visits, conferences, record review and the services provided by clinicians.
- Conferences with Medical Director regarding any questions about a patient's
eligibility for services.
- Assigns appropriate home health or hospice personnel to case as needed.
- Coordinates and oversees the transition of patients to home care by providing direct oversight of patient education and preparation for home care, plan of care initiation, and coordination of care provided by clinical personnel.
- Assist clinicians in assessment, planning, implementation, and evaluation of care to establish immediate and long-term therapeutic goals, and in developing plan of care for patients and family/caregiver.
- Provides guidance and counseling to clinicians to assist them in continually improving all aspects of care services provided to the patients and family/caregiver.
- Accountable for the monitoring, directing the implementation of and evaluation of processes and programs to meet regulatory, accreditation and standards of practice and ensuring that care and services are delivered appropriately and in accordance with policy.
- Audits active and discharge charts, tracks admission, discharge, certification, and re-certification dates on all patients ensuring proper maintenance of medical records as prescribed and in compliance with local, state, and federal laws.
- Attend case conference meetings with clinicians to facilitate coordination of care and discussion of interdisciplinary group involvement.
- Responsible for the implementation and evaluation of orientation program for new personnel, directly or delegated, and promotes customer service orientation for all Agency personnel.
- Assists Administration with the competency performance evaluations and competency skills assessments on clinical staff.
- Assists Administration with the evaluation of organization performance via performance improvement program, productivity, quarterly and annual reviews. Assures the quality and safe delivery of services provided through the organization.
- Assures compliance with all local, Oregon, and federal laws regarding licensure and certification of organization personnel.
- Plans and implements in-service and continuing education programs to meet education and training needs of organizational personnel.
- Establishes and maintains positive working relationships with current and potential referral sources and builds community and customer perceptions of the Agency as a high-quality provider of services by participating in public relation and community activities that promote the organization.
- Responsible for the maintenance of adequate and appropriate inventory supplies and equipment for the provision of patient services.
- Maintains comprehensive working knowledge of Agency's contractual relationships and ensures that patients are admitted according to contract provisions.
- Participates in quality assessment performance improvement.
- Stays informed about changes in the field of nursing and Home Health Care and shares information with appropriate staff and administrative personnel.
- In the absence of the Administrator or Assistant Administrator, the Director of Patient Care will become the acting Administrator and will be vested with authority to act on behalf of the Administrator.
- Attend continuing education classes and all meetings as requested or required.
- Miscellaneous duties as assigned requested or required.
Requirements
EDUCATION and/or EXPERIENCE:
Registered Nurse with current state license.
Graduate of accredited school of nursing with BSN degree preferred. Bachelor's
Degree, preferred.
2 years management or supervisory experience, preferred.
Previous experience in hospice/home care setting, preferred.
LANGUAGE/READING SKILLS:
Communicate verbally and in writing in English.
MATHEMATICAL SKILLS:
Must be proficient at mathematical and statistical calculations.
REASONING ABILITY: Employee responds to unusual or varied situations that are not covered by existing standards, procedures and precedents.
WORK ENVIRONMENT: Employee is regularly required to stand, walk, sit, ascend and descend stairs, possess ability to handle, finger or feel objects, tools or controls; reach with hands and arms.
Employee must frequently be able to lift 25 pounds from the floor to waist level. Specific vision abilities include close vision and the ability to clearly focus vision.