Director of Operations - Physician Practice
Position Type:
Full time, on site position working from our Blue Bell office location which is roughly 10 minutes from the Plymouth Meeting Mall at the intersection of 276 and 476
Qualifications:
Master's degree in Finance, Business, or related field or clinical degree with at least 10 year's experience in a management role
At least five (5) years successful management experience in a Physician practice back office operation
Proficiency with Microsoft Office, Excel, PowerPoint and SharePoint
Excellent attention to detail and organization.
Effective speaking and writing skills.
Commitment to confidentiality and respect.
Demonstrated ability to handle multiple priorities in a deadline-driven environment.
Excellent leadership and organizational abilities
Superior knowledge of industry regulations and operational guidelines
Understand and embrace a customer service focus.
Ability to work independently yet function collaboratively within a team.
Job Responsibilities:
Responsible for hiring, training and overseeing of administrative personnel involved in day to day operations of Hospital based practice - EM, Hospital medicine, ICU and Post-acute care
Responsible for recruitment, credentialing, payor enrollment, contracting and scheduling, physician billing oversight.
Develop budgets, establish and apply established policies and procedures, and insure development and implementation of efficient workflow processes in all areas of responsibility.
work closely with Site Medical Directors and account managers/coordinators
Report to Co-CEO's
interact closely with others on the senior management team to drive the success of corporate initiatives, practice development and key organizational goals.
Ability to step in as Practice Manager when needed.
Working with the human resources department to create job descriptions, hire competent personnel and oversee employee training programs
Collaborating with human resources to develop and implement staff evaluation parameters
Develop and monitor site budgets, initiating cost reduction measures or business growth models as applicable.
Demonstrate the ability to solve problems through organization, review and proper selection of standard protocol and procedures, and the use of available resources.
In Collaboration with account managers/coordinators, provide human resource management services for covered sites including but not limited to recruitment, credentialing, payor enrollment, orientation and support.
Address performance and/or behavior issues of administrative personal appropriately
Complete annual performance evaluations
Ensure smooth operation in practice
Involve the human resources department appropriately in employee relations issues coach, counsel and support employees and lead by example.
Responsible for the identification and development of revenue opportunities, physician relationship building, practice building and expansion, and overall site(s) and practice enhancement.
Travel to client sites with overnight stay might be required.
Compensation:
Annual salary of $100,000-130,000 per annum with benefits including medical, dental, life insurance, AD&D, 401k match.
Physical Demands of the job:
The physical demands for a Director of Operations are generally moderate, primarily involving standing, walking, sitting, and using hands for office tasks. This role may require occasional lifting of objects up to 30 pounds.