Our client is a leading company in the life science industry that provides regular maintenance, repairs, refurbishments, and specialty provisional services for R&D laboratory equipment throughout the United States, the United Kingdom, and Europe. The Director of Inventory and Depot reports to the CEO.
Responsibilities for the role include: Inventory Management and Strategy, Inventory Administration, Depot Management, and Supply Chain Management.
- Track, monitor, report and analyze inventory metrics via Salesforce and Netsuite.
- Monitor, track, analyze, and forecast parts utilization/demand
- Maintain inventory levels balancing service needs and inventory levels.
- Ensure inventory processes, standards, and documentation maintains ISO 9001 standards.
- Manage, review, and audit vendors and improve procurement processes/methodologies.
- Lead, manage and be accountable for inventory control personnel
- Maintain our inventory management systems accurately
- Update inventory costs (internal costs) and parts pricing (customer prices) in our internal inventory management system
- Manage and perform inventory audits
- Lead and Manage our depot operations which refurbishes parts, completes complex customer repairs and researches and develops the capability to service new instrument lines.
- Set depot priorities, monitor progress, maintain accountability and resolve issues blocking our depot team's progress.
- Set and meet KPIs such as production of refurbished parts, days in depot for customer instruments.
- Review and audit QC paperwork for refurbished parts.
- Execute production of virtual training classes by procuring and providing equipment, parts and production equipment.
- Lead and manage the development and improvement of technical documentation and work standards for our engineering team.
- Manage, track, and optimize parts supply chain from the company's national warehouse to regional warehouses to trunk stock maintained by each Field Service Engineer (FSE)
- Support parts/equipment/tools needs for FSEs in the field. Ensure FSEs have timely access to parts
- Manage and optimize FSE parts check-in/check-out as well as parts shipping/returns to FSEs in the field
- Monitor and optimize FSE trunk stock, audit trunk stock and manage to limit lost trunk stock inventory
- Manage warehouse facilities
- Procure, calibrate, track equipment/tools for FSEs in the field
- Oversee shipping/receiving of parts.
- Oversee the crating/packaging of the company's systems for sale
Key Qualifications
- 5+ years' minimum experience in an inventory management role.
- Bachelor's degree from a four-year college or university.
- Experience managing or overseeing both inventory operations and some manufacturing operations.
- Proven track record of achieving/exceeding expectations.
- Record of advancement with previous employers.
- You must be able to pass a background check and drug screen.