Director of Housekeeping
Ultra-Luxury Coastal Resort Southeastern U.S.
An award-winning, ultra-luxury resort in the Southeastern U.S. is seeking an experienced Director of Housekeeping to lead a large-scale operation across multiple buildings and guest areas. This is a unique opportunity to join one of the region's most celebrated hospitality destinations-offering refined service, elevated guest expectations, and a leadership culture grounded in excellence and accountability.
Key Responsibilities:
- Lead and inspire a diverse team across guest rooms, public areas, and laundry operations spanning a campus-style resort environment.
- Ensure Forbes-level execution of cleanliness, presentation, and service standards.
- Develop SOPs, training programs, and quality assurance measures to maintain elite service consistency.
- Collaborate cross-functionally with Front Office, Engineering, Spa, and Rooms leadership.
- Oversee staffing, scheduling, inventory management, and departmental budgeting.
- Cultivate a positive, respectful culture focused on team development, detail orientation, and guest satisfaction.
Ideal Candidate Will Have:
- Prior Forbes Travel Guide Five-Star experience in a luxury resort or hotel setting (required).
- Strong background overseeing campus-style operations with multiple guestroom buildings, villas, or cottages.
- Proven ability to lead large teams in high-touch environments.
- Deep understanding of luxury housekeeping standards, linen management, and public area care.
- Hands-on, approachable leadership style with strong organizational and communication skills.
- Experience implementing QA programs and continuous improvement processes.
This role offers competitive compensation, relocation support, and the chance to contribute meaningfully to a highly respected resort operation.
Confidential inquiries welcome. Apply in confidence.