Director of Food & Beverage

Come grow with us at the beautiful Stateview Hotel on the campus of North Carolina State University's Centennial Campus. We are seeking a visionary Director of Food and Beverage to help create a new concept and take our Food & Beverage experience to the next level. This is an incredible opportunity to bring creativity, leadership, and passion to a property that prides itself on delivering unparalleled hospitality. If you are a dynamic leader with a commitment to excellence, we invite you to be part of our team.

Pyramid Global is an international leader in hospitality and a place you can grow your career internally. We offer competitive salaries, bonus potential, 401k, medical, dental, vision, and PTO, along with other benefits. We are people focused with a CARE culture at the center of everything we do.

Reporting to the General Manager, the Director of Food & Beverage will direct and coordinate activities of the hotel to maintain a positive environment for associates and guests where optimum efficiency and economy of operations maximizes its full potential through a balanced focus on people, product and profit.

The objectives of the Director of Food & Beverage are to achieve marketing, sales, profitability and quality service goals for the Food & Beverage Department by developing and executing marketing strategies. Preparing and executing the budget, providing quality service to the guests and employing leadership and managerial skills effectively.

Duties include:

• Responsible for motivating and managing a team of front and back of the house food and beverage associates.
• Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
• Participate in total hotel management as a member of the Hotel Executive Committee
• Implement and maintain F&B sales/marketing programs
• Direct and oversee development of employees
• Hire, train, empower, coach and counsel, performance and salary reviews
• Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations
• Coordinate food and beverage operations with other hotel departments to ensure efficient guest service
• Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
• Implement procedures to increase guest and associate satisfaction
• Exercise quality control for both food and beverage
• Maintaining standards of service and ensure their implementation
• Performing daily walk-through to ensure full compliance with Department of Health regulations and brand standards
• Coach and counsel employees to reflect brand service standards and procedures

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