Director of Financial Aid

Position Title: Director of Financial Aid

Posting Number: S111P

Department: Financial Aid

Position Type: Staff

Job Close Date: 05/01/2025

Job Description: Job Summary

Under the general supervision of the Associate Vice President of Financial Affairs, the Director of Financial Aid is responsible for the Financial Aid Office and administers all institutional financial aid and loan programs. Monitors budgets, provides financial aid related advisement, and establishes procedures and policies in compliance with institutional guidelines and Hillsdale College's mission.

Essential Job Functions

1. Manages and supervises all financial aid processes for awarding student loans, grants, and scholarship packages; Administers, controls, and coordinates institutional financial aid funds from numerous individual programs.
2. Advises students, parents, staff, and off-campus agencies on all aspects of student financial aid. Counsels students and parents concerning financial aid eligibility. Uses professional judgment based on individual circumstances and funding.
3. Supervises, trains, and evaluates departmental staff; works with staff to assign responsibilities; determines departmental priorities and procedures; and ensures cross-training occurs.
4. Maintain a working knowledge of the College's software systems and collaborate across departments for effective and accurate service to students.
5. Contribute to student satisfaction through the delivery of quality customer service in all aspects of the administration of student financial aid.
6. Completes financial aid-related reports for both institutional and external purposes.
7. Ensures compliance with the NCAA bylaws, proper reporting, and maintenance within the Student & Exchange Visitor Information System ( SEVIS ) and with other outside affiliates.
8. Coordinate the activities of the Financial Office with the Admissions Office to recruit new students.
9. Assist the Institutional Advancement Office with donor activities, proposals, and reporting.
10. Interpret, administer, and enforce work rules, rules of conduct, College policies and procedures, and performance standards among assigned employees.
11. Evaluate and keep records of employees' attendance, performance, and progress with regard to behavior, incident reports, work habits, skills, and observations.
12. Maintains confidentiality of information exposed during business regarding students, supervisors, and other employees.
13. Maintains open and effective communication among all supervised areas through staff meetings, ad hoc meetings, email, and one-on-one meetings with employees.
14. The administrator needs to test for Hillsdale Academy Scholarship assessment and work with the headmaster on Academy Scholarship awards.

Required Qualifications: Education and Experience

Bachelor's Degree in student personnel, business, or related area and at least three years of increased administrative responsibilities for a college or university financial aid program.

Other Skills: Other Skills

1. Ability to work under pressure to meet timelines and objectives.
2. Possess excellent interpersonal skills in dealing with College staff, students and parents on the phone and in person.
3. Ability to commit to a team-building approach.
4. Good interpersonal and communication skills.
5. Experience with financial need analysis, counseling, and packaging financial aid.
6. Possess strong leadership, problem-solving, organizational, management, and public speaking skills.

Code of Commitment

Be a good representative of Hillsdale College to promote the liberal arts, the College's original Articles of Association, and operating principles stated in the Staff Code of Commitment. The Mission Statement should be considered in all aspects of the position. The teaching of Christian faith shall remain a conspicuous aim of the College.

Open Date: 02/25/2025

Close Date: 05/01/2025

Open Until Filled: No

Supplemental Questions:

Required fields are indicated with an asterisk ( ).

Documents Needed To Apply (Required Documents & Optional Documents): Required Documents

1. Resume
2. Cover Letter

Optional Documents

PIe15a5aaa638d-6703