Position is bonus eligible
Prestigious Financial Institution is currently seeking a Director of Enterprise Monitoring and Observability. Candidate will set clear direction and vision for future monitoring and observability strategy. Identify existing areas for improvement, allocate resources, and work with solution architects to craft appropriate remediation or enhancement for these systems.
Responsibilities:
Translate middle and senior management strategic directives into workable technical directives
Monitor project status and take remedial action on projects behind schedule and/or over budget
Ensure systems designs are reflective of our regulatory and compliance goals and support them in an efficient manner
Provide mentoring to more junior members of the team
Allocate resources to resolve complex support issues in non-production and production environments.
Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them
Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data
Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring
Ensure consistent and robust tool installations using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems
Supervise all direct reports and provide overall direction to the team
Mentor managers and staff in their career growth and career plans
Oversee performance improvement plans for team members that require improvement to meet expectations
Produce regular reporting via metrics, presentations, or other approaches to keep management apprised of technology status
Generate technology roadmaps and reasonable milestones to deliver it
Qualifications:
Demonstrated experience and expertise in Enterprise cloud monitoring solutions, preferably in financial markets. Experience in Splunk, ELK, AppDynamics, ITRS, OTEL or similar is a requirement.
Proven ability to lead and motivate colleagues
Demonstrate strong confidence in abilities and knowledge.
Ability to work well in crisis situations.
Systems administration and change management practices
Enterprise monitoring and reporting tools
Experience Scripting and/or coding against APIs
In-depth knowledge of common used management and monitoring tech
Internet/Web based technologies
Experience with tech used to support microservices
Network technologies
AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs
Monitoring and reporting using SNMP
CI/CD tools such as Artifactory, Jenkins, and GIT
Cloud native applications, including Terraform experience
Technologies used to support microservices
Encryption technologies (SSL/TLS, PKI Infrastructure management)
Security controls as applied to software technologies
Bachelor's degree in a related area
7-10 years of related experience
Minimum 7 years experience working in a distributed multi-platform environment.
Minimum 3 years experience working with cloud native applications
Minimum 3 years experience managing technical projects
Cloud certification in AWS is a plus