The Director of Critical Care provides strategic and operational leadership for the Surgical Intensive Care Unit (SICU), Cardiovascular Intensive Care Unit/Coronary Care Unit (CVICCU), Medical Intensive Care Unit (MICU), Intermediate Care Unit (IMCU), and the Central Telemetry Unit (TELE). This role will report to the Chief Nursing Officer and oversee two nurse managers.
The Director is accountable for delivering high-quality patient care across all assigned departments, ensuring optimal resource utilization-human, material, and financial. This position ensures compliance with all regulatory standards and organizational policies, including the creation and enforcement of department-specific procedures. The Director plays a critical role in driving customer, employee, and physician satisfaction, fostering a collaborative culture of excellence and continuous improvement.
Clinical and Operational Leadership
- Oversees the Surgical ICU (SICU), Cardiovascular ICU / Coronary Care Unit (CVICCU), Medical ICU (MICU), Intermediate Care Unit (IMCU), and Central Telemetry Unit (TELE)
- Responsible for the staffing and skill level of ICU nurses, including the Rapid Response Program
- Directs one or more major functional areas, departments, or business units
- Manages professional and support staff, including subordinate managers
- Responsible for the quality of patient care in assigned areas
- Establishes and enforces department policies and procedures
- Serves as the primary liaison for the department
Strategic Planning and Resource Management
- Leads development and implementation of strategies to improve and standardize operations
- Directs planning, implementation, budgeting, and expenditure tracking for major projects or initiatives
- Collaborates with leadership to support the budget process and operational goals
- Responsible for human, material, and financial resource management
- Provides organizational recommendations to senior leadership
AREAS OF RESPONSIBILITY
Compliance, Engagement, and Performance Improvement
- Ensures compliance with regulatory requirements and corporate policies
- Develops and enforces department-specific policies
- Responsible for customer, employee, and physician satisfaction initiatives
- Collaborates to enhance workflows, productivity, quality outcomes, and operational efficiencies
- Manages relationships with senior management, administrators, and staff to drive performance and results
QUALIFICATIONS
Education, Experience, and Skills
- 3 to 5 years of experience in a high-acuity/critical care setting
- Experience with budgeting, staffing, quality, and interdepartmental collaboration
- Bachelor's degree or in process of achieving degree
- Current RN license to practice in South Carolina
- Current BLS and ACLS required
Leadership Competencies
- Contagious Leader: Serves as an aspirational guidepost of the organization; connects and provides personal leadership to a distributed, diverse, and committed organization; demonstrates the ability to mobilize an organization around focused goals and objectives while improving employee experience and engagement.
- Courageous and Effective Communicator: Possesses the internal fortitude to address difficult decisions and circumstances; an active listener who seeks ideas and input from others; encourages open, timely, and transparent communication and the dynamic exchange of ideas; adept at representing the organization with any audience.
- Culturally Agile: Understands and appreciates the value of a not-for-profit, mission-driven healthcare organization.
- Strategic Innovator: Creates and fosters an environment that encourages innovation, transformation, and calculated risk-taking; demonstrates unwavering commitment to improvement.
- Results Driven: Consistently achieves desired results, even under challenging circumstances; leads and drives high performance (financial operations, quality/safety, satisfaction, etc.), change, and innovation through people and accountability structures.
- Team Collaborator: Demonstrates a track record and passion for developing organizational capacity through the attraction, engagement, and development of top talent; builds teams that apply their diverse skills and perspectives to achieve desired goals.
- Trust and Consensus Builder: Gains the confidence and trust of others through honesty, integrity, authenticity, and consistency of actions; acts in ways that others experience as forthright, genuine, and authentic; a credible and visible leader at all levels.