Director - Insurance and Claims Management

Posting Number: S13332P

Working Title: Director - Insurance and Claims Management

Department: F&A-Emergency Preparedness Off

About the University of Georgia: Since our founding in 1785, the University of Georgia has operated as Georgia's oldest, most comprehensive, and most diversified institution of higher education . The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly formed School of Medicine.

About the College/Unit/Department: The University of Georgia (UGA) Insurance and Claims Management (ICM) office facilitates all property, liability, auto and workers' compensation insurance products for the university. TheICM office serves as the principal point of contact between UGA and Georgia Department of Administrative Services (DOAS). DOAS provides insurance to UGA and the University System of Georgia through a self-insured program. UGA insures over $5 billion in assets around the state, including over 2,000 UGA-owned vehicles, 1,850 buildings, and 43,000 acres of land, as well as providing workers' compensation coverage for over 12,000 employees.

College/Unit/Department website: insurance.uga.edu

Posting Type: External

Retirement Plan: TRS or ORP

Employment Type: Employee

Benefits Eligibility: Benefits Eligible

Full/Part time: Full Time

Additional Schedule Information: Monday-Friday with the 24/7 availability due to the nature of the position
Essential worker

Advertised Salary: Commensurate with Experience

Posting Date: 03/04/2025

Open until filled: Yes

Proposed Starting Date: 04/01/2025

Special Instructions to Applicants: First round review will begin March 17, 2025.

Location of Vacancy: Athens Area

EEO Policy Statement: The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR .

USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at .

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at .

Classification Title: Director. Subdivision/Unit AD

FLSA: Exempt

FTE: 1.00

Minimum Qualifications: Requires at least a baccalaureate degree in the field. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.

Preferred Qualifications:
•  Master's degree in a related field
•  Professional certification or license in Risk Management and/or Insurance and Claims
•  Over 10 years of relevant experience in higher education insurance, claims, and risk management
•  Experience working with the state Department of Administrative Services (DOAS)
•  High-level, complex project management experience with the ability to collaborate with multiple partners
•  Proven track record of managing large, complex projects and programs requiring collaboration with multiple stakeholders
•  Five years of supervisory experience in a fast-paced, diverse, and dynamic work environment
•  Extensive knowledge in the administration of insurance coverage and claims processing
•  Ability to work independently, multi-task, and prioritize assignments and deadlines
•  Strong organizational, interpersonal, verbal, and written communication skills
•  Ability to collaborate and partner with project teams, committees, and other key internal and external stakeholders

Position Summary: The University of Georgia (UGA) Insurance and Claims Management (ICM) office facilitates all property, liability, auto and workers' compensation insurance products for the university. TheICM office serves as the principal point of contact between UGA and Georgia Department of Administrative Services (DOAS). DOAS provides insurance to UGA and the University System of Georgia through a self-insured program. UGA insures over $5 billion in assets around the state, including over 2,000 UGA-owned vehicles, 1,850 buildings, and 43,000 acres of land, as well as providing workers' compensation coverage for over 12,000 employees.

The Director plays a crucial role in supporting this mission by providing a supervisory, administrative, and technical approach for all insurance coverages, including auto physical damage, building and contents, fidelity bond, special property/all risk, state tort, general liability, and worker's compensation. This role involves overseeing the comprehensive insurance coverage of UGA's substantial assets and acting as the primary liaison between UGA and DOAS.

In addition to managing a team and supervising staff members, the Director ensures seamless campus and statewide technical programs and efficient handling of insurance claims. The Director also oversees and strategizes responses for all UGA insurance-related claims, monitors the injury reporting system for risk mitigation, and spearheads the department's on-site emergency responses, necessitating 24/7 availability.

A critical aspect of the Director's role involves providing a meticulous, administrative, and technical approach to manage various insurance coverages. The Director contributes significantly to safeguarding UGA's extensive assets by ensuring comprehensive and effective insurance coverage, fostering collaborative relationships with external entities, and leading a team in handling insurance-related programs and emergency responses.

Knowledge, Skills, Abilities and/or Competencies: This job has advanced expertise and knowledge in the administration of insurance coverage and claims processing; experience that demonstrates knowledge of Georgia State laws regulating insurance and liability; possess excellent oral and written communication skills that include the ability to demonstrate good public/employee relationship skills; be capable of researching and collecting data for reporting purposes; and supervisory experience. Ability to use and operate a personal computer in a Microsoft environment. Valid driver's license.

Physical Demands: Ability to work in a standard office or at claim loss sites that may require extended periods of travel to claim sites statewide as needed.

Is driving a responsibility of this position?: Yes

Is this a Position of Trust?: Yes

Does this position have operation, access, or control of financial resources?: Yes

Does this position require a P-Card? : No

Is having a P-Card an essential function of this position? : No

Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No

Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes

Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website .

Background Investigation Policy: Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website .

Duties/Responsibilities: Insurance Coverage Management and Oversight:
•  Supervising and providing technical guidance on various insurance coverages (auto physical damage, building and contents . click apply for full job details