Director Financial Access Clearance

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Department: UW MEDICINE - FINANCIAL ACCESS CLEARANCE TEAM

Job Location: Harborview Medical Center, Seattle - Sand Point, UW Medical Center - Montlake, UW Medical Center - Northwest

Posting Date: 03/27/2025

Closing Info: Open Until Filled

Shift: First Shift

Benefits: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, click here.

UW Medicine Patient Financial Access Services - Finance Access Clearance Team (FACT) has an outstanding opportunity for a DIRECTOR, FINANCIAL ACCESS CLEARANCE.

WORK SCHEDULE

• 100% FTE (40 hours per week)
• Monday - Friday; 7:00am - 4:00pm (weekends when needed)
• Day Shift
• Primarily remote, may require travel as necessary according to Enterprise Revenue Cycle needs

POSITION HIGHLIGHTS

• Directs and evaluates daily operations of the UW Medicine Enterprise Revenue Cycle Financial Access Clearance Team (FACT), overseeing pre-service financial clearance, data quality, and integration of services across inpatient (IP) and outpatient (OP) hospital services, surgery, radiology, and other FACT-supported areas.
• Ensures patient accounts meet regulatory and insurance requirements, including authorizations, pre-certification, IP notifications, and patient estimates. Collaborates with contract management, utilization management, and Patient Financial Services on insurance denials.
• Requires expertise in regulatory compliance, business planning, process improvement, budget administration, and personnel management, with the ability to prioritize under pressure.
• Requires expert knowledge of financial clearance, insurance requirements, and experience with project management, lean principles, workflow redesign, and operational expertise in Patient Access and the Enterprise Revenue Cycle.
• Requires significant knowledge of federal and state regulatory requirements.

PRIMARY JOB RESPONSIBILITIES

• Directs operations to ensure timely, cost-effective services and tracks performance, collaborating across departments to resolve issues and improve productivity.
• Identifies improvement opportunities, recommends changes, and ensures staff receive training on quality and performance initiatives.
• Manages staff, ensuring proper staffing levels, qualifications, and training; conducts interviews, holds regular staff meetings, handles personnel decisions, provides feedback, and contributes to performance management.
• Ensures compliance with regulatory requirements and implements effective solutions to maintain service levels and quality.
• Develops and updates policies, procedures, workflows, and tools to ensure compliance and consistency with organizational values.
• Assists in preparing and managing budgets ($5M to $25M), monitors expenses, and addresses budget variances with action plans.
• Leads by example, sets high standards, and ensures alignment with organizational goals, fostering teamwork and positive relationships.
• Promotes adherence to legal and regulatory standards, provides ongoing staff training, and ensures continuous improvement through performance metrics.

REQUIREMENTS

• Bachelor's Degree in business, finance healthcare, or a related field.
• 7 years of progressive healthcare revenue cycle experience, including 5 years in a Patient Access Services leadership role in a complex healthcare setting.
• Strong understanding of financial management, healthcare reporting, and Epic workflow/reporting (including Slicer Dicer).
• Experience with the EPIC Hospital Billing System and knowledge of medical terminology.
• Proficiency in MS Office tools.
• An equivalent combination of education and experience may substitute for stated requirements.

ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER

UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Become part of our team. Join our mission to make life healthier for everyone in our community.

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

To request disability accommodation in the application process, contact the Disability Services Office at or .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.