Director - Field Sales Capabilities Employee Experience

About the Department

Imagine being a part of a team committed to helping people defeat diabetes and other serious chronic conditions. Here at Novo Nordisk, we seek out opportunities to contribute to healthier communities and better lives for all people. And, that's what you'll gain by joining Novo Nordisk's People & Organization team. Our P&O team is passionate about their purpose - enabling business success the Novo Nordisk Way by turning the Company's business strategy into an actionable workforce strategy. A strategy which captures the entire employee life-cycle. At Novo Nordisk, you will join an inclusive team of diverse talent and benefit from a range of possibilities for professional and personal development. Are you ready?

The Position

The role of the Director of Field Sales Capabilities at Novo Nordisk Inc. is to supervise and improve the effectiveness, performance, and capabilities of the field sales team. This includes designing and implementing cardiometabolic sales-specific learning and development programs to equip the sales team with the essential skills, knowledge, and resources required for success in their roles. The director is tasked with leading the overall capability development, training, and performance enhancement initiatives to ensure the sales force is suitably prepared to navigate market complexities, address customer needs, achieve sales targets, and establish accountability, sustainability, and scalability to foster continuous improvement. Additionally, this role involves serving as a focal point of expertise and instructional design for all sustainable training programs, as well as being the main contact and support for all training activities, including scheduling, training materials, and delivery.

Relationships

This role reports to the Senior Director of Field Sales Capabilities and Employee Experience and includes supervising a team of Senior Specialists while managing strategic projects, initiatives, and programs aligned with a designated VP Area Commercial Lead. It involves close collaboration with key stakeholders under the People & Organization line of business, including Human Resources and all teams reporting to the VP of Employee Experience and Home Office partners like marketing, legal, compliance, and market access. Additionally, it requires extensive collaboration with management across the entire Cardiometabolic Sales business unit, including the commercial execution team, portfolio educators, pharmacy execution, virtual sales teams, as well as interaction with various internal teams and external training vendors to support learning and development needs. Create synergies between Sales and Employee Experience by creating by effectively delivering the P&O operating model to support and transform field capabilities. The position also entails leading the development of National Strategic Training sustainability of all pertinent selling, coaching, and leadership capabilities & Initiatives in coordination with Employee Experience partners and building and maintaining collaborative relationships both within and outside the organization.

Essential Functions

• P&O: Act as a trusted advisor by accurately representing the holistic EE portfolio (local/global)
• Create synergy between Sales and Employee Experience through effective delivery of the P&O operating model to maintain strong internal client relationships to support and transform field capabilities
• Strategic planning and problem solving by leveraging a comprehensive Performance Consulting toolkit to create solutions that drive measurable behavior change
• Effective use of Project Charters and create a behavior-based measurement strategy to demonstrate impact

Team: Lead and inspire team of Senior Specialist

Attract and nurture talent for future roles across the organization

Track and manage personal and team expenses, time allocation, and overall productivity and impact

Lead initiatives to thoroughly prepare the field sales force for present and future success in navigating the complex healthcare environment and new therapeutic domains

Oversee the execution of workshops to ensure effective development and evaluation of sales and leadership competencies

Acquire and assess national and local training needs and opportunities through field observations and behavior insights

Field Excellence Capabilities

Serve as the primary contact and implement training programs and materials for field sales onboarding, new product introductions/launches, sales force expansions/adaptations, and manager development

Report on training program goals, progress, effectiveness, and outcomes to senior management and stakeholders and other relevant parties

Ensure alignment of training programs with the organization's short-term and long-term goals

Liaison between the Marketing and field employees to help drive product strategy implementation

Design and lead the development of scalable training programs intended to sustain the capabilities of field sales leaders and representatives

Monitor and assess the effectiveness of training programs through EE measurement strategy, client feedback, and performance metrics and behavior insights

Client: Act as Center of Expertise

Act as a subject matter expert for the development of individual contributor and manager curricula

Lead updates, deliveries, and sustainment of Emerging Leader and Second-line leader programs

Lead work designed to add value within Sales Innovation & Deployment Strategy Team (Innovation Regions, portfolio teams, Pharmacy Execution, Virtual Sales Team)

Stay updated on industry trends and best practices to ensure the organization's training programs remain competitive and effective

Develop and implement innovative training solutions to address evolving business needs

Physical Requirements

This is a field-based role that requires 50-75% overnight travel. There are no additional physical requirements specified for this position.

Development Of People

Supervisory. Ensure that reporting personnel have individual development plans (IDP), with annual goals and measurements that are consistent with the priorities of the business, and that interim reviews are held so that their work is focused on those priorities, and they understand their level of accountability for results and the measurement process. Ensure that the IDP forms include completed learning and aspiration plans and are in place for all reporting personnel to enable the achievement of goals and capability to assume increased levels of responsibility. Manage the application and communication of all Novo Nordisk policies, procedures, and Novo Nordisk Way.

Qualifications

A Bachelor's degree or equivalent required. Advanced degree preferred

12+ years in pharmaceutical sales, management, and/or sales training experience

Minimum of 10 years building organizational capabilities, including experience in leadership development and curriculum design, is preferred

Strong knowledge of leader development and L&D trends required

A minimum of 5 years experience leading teams required

Executive presence - ability to impact and influence and interact with senior business leaders and partners

Experience working in an informal, complex, global matrix environment preferred

Strong cross-functional leader and communicator preferred

Demonstrates strong leadership and managerial skills

Exhibits expertise in designing, developing, implementing, and evaluating function-specific training programs

Acts as a center of expertise and instructional designer for new functional training programs

Serves as the primary contact and support for all training activities, including scheduling, training materials, and delivery

Interprets internal or external business issues and recommends solutions/best practices

Solves complex problems with a broad perspective

Displays strong communication and negotiation skills, both internally and externally

Maintains a balanced focus on short and long-term goals

Builds team capability to translate business priorities into operational plans

Adapts departmental plans and priorities to address resource and operational challenges

Proven track record of sales performance results

Strategic planning experience within sales or training (preferred)

Strong strategic and business analysis skills (preferred)

Experience with management of outside vendors and marketing research methods (preferred)

State-of-the-art knowledge of training techniques and adult learning principles required

Ability to organize and manage multiple projects/processes simultaneously

Experience conducting sales management development interventions (preferred)

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we're life changing.

Novo Nordisk is an equal opportunity employer . click apply for full job details