JOB SUMMARY Support and assist Direct Sales Manager by managing the day-to-day activities of the Direct Sales Department.
MAJOR DUTIES AND RESPONSIBILITIES - Actively and consistently support all efforts to simplify and enhance the customer experience
- Responsible for meeting and exceeding budgeted sales goals
- Supervise a team of Direct Sales staff and service partner personnel. Direct reports may include Sales Representatives as well as service partners. May also manage other sales resources as assigned
- Recruit, interview, hire and train Direct Sales staff
- Support of Direct Sales staff will consist of approximately 70% field work and 30% office work
- Communicate territory assignments to residential sales representatives
- Monitor the payroll process and ensure timely and accurate approval of all commissions payment
- Handle employee relation issues, including performance appraisals, coaching, safety training, etc.
- Assist with budget preparation and provide input on marketing issues and sales offers
- Perform other duties as requested by supervisor
Qualifications: REQUIRED QUALIFICATIONS - Ability to read, write, speak and understand English
- Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle
- Ability to work outside for extended periods in any season and/or during inclement weather
- Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications
- Must be able to work evenings and weekends
- Occasionally required to work overtime as the business needs dictate
- Valid driver's license, satisfactory driving record within Company required standards and auto insurance
PREFERRED QUALIFICATIONS - Knowledge of Direct Sales practices
- Experience with consumer education of products and services
- Knowledge of cable or telecommunications services
- Related Work Experience
- Field and Office environment
- Outside field environment with exposure to inclement weather
- Travel as required
Physical Requirements - Vision ability: close vision, peripheral vision, and ability to adjust focus
Mental Requirements - Ability to complete documentation accurately
Benefits: - Retirement savings/401K - Charter will provide a 100% match for every dollar you contribute, up to 6% of your eligible pay
- Unlimited Mileage Reimbursement - No limit compensation for miles driven while on the job
- Tuition Reimbursement - Earn your degree with our education assistance tuition reimbursement program available to all eligible associates
- Paid Time Off - Paid vacation, sick time and holidays/personal days
- Health & Welfare - Medical/Prescription Drug, Dental and Vision
- FREE CABLE.