Direct Customer Service Representative

We Bring Brands to Life - And You Could Be the Voice Behind the Magic

We're a full-service brand management and consulting firm on a mission to create real, personalized connections between our clients and their customers. How do we do it? Through smart product recommendations, standout customer service, and close attention to every detail - from first contact to final delivery.

We're looking for a Direct Customer Service Representative to join our team - someone who's passionate about people and ready to raise the bar for customer service. If you're a natural problem-solver who loves helping others, this role is your chance to make an impact with a team that values your voice.

What Makes This Role Different? You won't be cold calling or chasing leads - every customer you speak to has already shown interest in the products and services we represent. Whether they're existing customers or new inquiries, you'll be guiding them, supporting them, and making sure their experience is nothing short of exceptional.

Schedule: Monday-Friday, weekends as needed.