Dining Room Manager

Charlotte, North Carolina

The Aspenwood Company
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Are you passionate about providing exceptional dining experiences and leading a dynamic team? We have an outstanding opportunity for a Dining Room Supervisor who is dedicated, friendly, and ready to make a positive impact on our residents and guests. If you're ready to lead with excellence and create a delightful dining experience for our community, apply today.

Benefits Include:

401K with a 4% safe harbor match

Perks at Work- Discounted pricing on purchases

Holiday Pay including a Floating Holiday

Generous PTO that rolls over year over year

Employee Assistance Program

Paycheck Advances

Healthcare options

Financial Hardship Programs

Compassionate Leave

PTO Cashout Option

Location: The Village on Morehead, an Independent Living senior community

Pay Rate: Competitive

Shifts Able to Work: 10:00 a.m. - 8:00 p.m. 11:00 a.m. - 9:00 p.m.

Essential Duties and Responsibilities
  • Supervise and lead the day-to-day activities of the front of house team, ensuring all staff are well-trained and providing top-notch service.
  • Train new hires, provide regular performance feedback, and participate in performance management processes. Ensure adequate staffing through scheduling and providing coverage as needed.
  • Serve as the liaison between front of house and back of house to ensure accurate and timely completion of resident and guest orders.
  • Maintain a clean dining room set up to company standards for all meals and functions.
  • Greet all residents and guests with a smile, ensuring each person feels valued and well-served.
  • Keep track of dining room small ware, table ware, and linen. Conduct regular inventory checks.
  • Collect and address resident suggestions and comments to continually improve dining services.
  • Regularly evaluate dining services through quality assurance audits and maintain accurate meal count reports.
  • Ensure residents' safety by removing walkers from the dining room and returning them promptly after meals.
  • Fully understand the menu and be able to explain selections to residents and guests.
  • Be an active member of the community's emergency response team.
  • Maintain a professional appearance and good personal hygiene per company policies.
Minimum Requirements
  • Must obtain accredited food handler certification within 60 days as per State guidelines.
  • Proficient in computer skills, including Microsoft Word and email.
  • High School Diploma or GED preferred.
  • One to two years of related experience, including supervisory responsibilities.
  • Great customer service attitude and the ability to interact well with staff, residents, and guests.
  • Ability to give and follow written and oral instructions.
  • Ability to work independently and as part of a team.
  • Pre-employment background check and drug screen required.
EOE/M/F/D/V
Date Posted: 19 May 2025
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