Digital Product Owner, Pre-Bind Hartford CT, I Stamford, CT I New York, NY I Boston, MA I USA
As the world changes and markets become more competitive, our clients' needs become more complex. More than ever, we are competing for time, for opportunities, for relevance. Differentiation at all levels, including how we think about and engage with our clients, is so important. Our ambition is to unlock a more sustainable and prosperous tomorrow by helping businesses navigate the world's risks. In the Americas, we will live up to that ambition by delivering value far beyond the insurance policies we provide. We are confronting our clients' risk management challenges by finding solutions that further their strategic goals and help them build more sustainable, thriving businesses.
In this newly established role, you will be a part of the Americas Growth Office team and enable Pre-Bind efficiencies by automating and optimizing Data Intake and Clearance processes. You will be instrumental in defining the roadmap, prioritizing features, and ensure successful product releases that meet the needs of the stakeholders.
DISCOVER your opportunity What will your essential responsibilities include?
- Own the successful delivery of the roadmap, collaborating with business leaders and stakeholders to understand strategic and tactical needs and translate them into product requirements
- Enable proof of concepts to assess Pre-Bind solutions that are well-designed, user friendly and functional.
- Contribute to defining and communicating the product vision, strategy, and goals
- Create and maintain a clear and visible product backlog, ensuring well-defined and estimated user stories based on business value and technical dependencies aligned with the product roadmap
- Create process flow documentation and business requirements
- Work closely with the broader product implementation and development team, participating in team ceremonies, providing clarification on user stories, and ensuring alignment with the product vision
- Ensure that the solution launched is well adopted and used by the business and track ongoing usage of the platform; monitor product performance and user feedback to guide future product iterations
- Drive digital capability building and ensuring appropriate reuse of digital assets across the business and potentially with the wider Group
- Partner with key areas within Global Technology, Transformation & Change Delivery, Group and other teams to build, and support the Pre-Bind ecosystem with a focus on Data Intake and Clearance
- Provide regular updates on product progress to stakeholders
- As required, once launched, provide day to day escalation and support to end users
- Foster a customer-first attitude, prioritizing service for our business stakeholders above all else
The Digital Product Owner will report to the Head of Digital Product, Intake and Policy Admin.