Digital Product Owner

Career Area:

Technology, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital and analytics solutions for our customers and dealers. We've created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. With over 1.5M connected assets worldwide, our business and in the industries, we serve, data is generated continuously by Cat equipment using the latest technology, advanced analytics, telematics and AI capabilities to help our customers build a better world.

Join a group of world-class digital product management professionals and develop digital products that help our customers maintain their equipment, diagnose potential issues, and schedule proactive repairs before the issues ever arise. The opportunity to make an enormous impact is truly remarkable.

Job Summary:

The Cat Foresight team is seeking a talented and motivated Digital Product Owner to support and develop the Customer Value Agreement and Planned Maintenance modules in Cat Foresight. This a global role and will work with internal and external stakeholders to develop digital product strategies that meet business partner needs and organize and prioritize the resources necessary to deliver.

The role will provide day-to-day product management support to design and development teams, Cat Foresight users and field service staff in relation to product implementation, customization, questions, and problems.

Cat Foresight is a digital product tool suite of operational technologies focused enabling lead generation services and fleet/equipment management services.

What You Will Do:

• Close collaboration and active engagement with digital product managers, Cat Foresight users and development teams and CAT Digital Support.
• Identify opportunities to improve user workflow, user experience and user driven innovations
• Translation of business requirements into technical requirements, acceptance criteria, UI changes
• Support prioritization of product backlog features
• Support activities to enable user adoption and growth
• Driving the development timeline of product strategic roadmap, continuous improvement and integration features
• Proactive support to drive timely product quality improvements
• Identification and documentation of bug features
• Tier 2 level hand up support

What You Will Have:

This role requires a combination of technical, business and interpersonal skills.

• Decision Making and Critical Thinking : Extensive knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Effective Communications: Extensive understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Software Change Request Management: Extensive knowledge of software change request management; ability to manage software product change requests from customers, prospective customers, vendors, and internal staff.
• Software Problem Management: Working knowledge of strategies, practices and tools for resolving software problems; ability to manage software problems in installed software products.
• Software Product Business Knowledge: Extensive knowledge of and experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision.
• User Acceptance Testing (UAT): Extensive knowledge of UAT activities, tasks, tools and techniques; ability to design, implement and evaluate acceptance tests for end-users.

Considerations for Top Candidates:

• Typically, Bachelor's and/or Master's degree in IT related subject
• Industrial domain expertise:
• Services contract management
• Equipment management
• Maintenance planning
• Practical working knowledge of Cat Foresight product toolset (specific working knowledge of CVA and Planned Maintenance product)
• Familiarity with Cat Digital Ecosystem, Cat business processes, Cat dealer aftermarket services execution processes
• Comfortable working with Offshore teams and remote employees
• Familiarity with AI
• Career Experiences:
• Application development and /or digital product owner (typically 3-5 years)
• Driving and working with digital/software development teams, UI design teams
• Experience engaging with Cat dealer users (collecting VOD, solutioning)
• Demonstrated and proven skills:
• Demonstrated ability to work in a highly collaborative environment with cross functional teams
• Concise and clear communication skills
• Design and creation of user workflow diagrams
• Critical thinking and problem solving
• Waterfall and Agile development
• Demonstrated software development expertise
• AHA, AZDO, Figma, WhatFix, Confluence
• Designing user experience and workflows
• Leading development meetings
• Creating business and technical requirements
• Resolving product quality issues and providing product support
• User acceptance testing
• Ability to read code
• Exposure to AWS tech stack
• Travel Expectations: 10% globally

What You Will Get:

Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies. We've created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. Join Us.

Additional Information:

This position will be based out of our Chicago, IL office.

(used to post on Built In Chicago)

About Caterpillar

Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Summary Pay Range:

$95,640.00 - $155,400.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)
• 401(k) savings plans
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Health Lifestyle Programs
• Employee Assistance Program
• Voluntary Benefits and Employee Discounts
• Career Development
• Incentive bonus
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement

• These benefits also apply to part-time employees

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at

Posting Dates:

May 12, 2025 - May 18, 2025

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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