We are seeking an experienced, dynamic and client-driven Digital Product Manager to join our Product team in St. Louis Park. Reporting to the VP of Product Management, the Digital Product Manager at Bridgewater Bank is responsible for overseeing the development of both new and existing digital products, manage product upgrades and assess the profitability, client experience, and overall impact of these products. More specifically, the Digital Product Manager will oversee digital product channels such as online banking, mobile banking, and associated ancillary products.
RESPONSIBILITIES: - Research, create and present business cases for new opportunities based on client demand, entry into new markets and existing product lifecycle
- Partner with business leaders to define and execute product vision, strategy and roadmap from concept to launch
- Lead research, testing, metric analysis, data insights and experimentation to make informed decisions
- Stay aware of all updates for existing products and define impact
- Partner with Product support, where applicable, to complete regular testing, evaluating service impact, system implications both post launch and new software releases
- Analyze client usage, pricing and product profitability
- Oversee current products to ensure they meet high standards of quality and reliability, thereby maintaining client trust and adapting to evolving needs.
- Develop and implement company-wide go to market plans, working with partners (e.g. marketing, technology, support and retail channels, etc.) to execute
- Partner with Project Management Office and Technology to ensure successful implementations and change management process for new projects/processes
- Understand regulatory and compliance influences and partner closely with Risk and Compliance to proactively mitigate client and bank risk
- Manages vendor relationships including ongoing communication, incident escalation and resolution regarding SLA guidelines.
- Recommend improvements based upon product testing and client feedback
QUALIFICATIONS: - 3 - 5+ years of product management experience or related strategic, digital experience
- Proven track record demonstrating a deep understanding of product life cycle management. Capacity to take a product idea from conception to release, including new feature and function releases, upgrades, enhancements, and more.
- Strong leadership and analytical skills with excellent written and oral communication
- Ability to collaborate, influence, and coordinate activities in a cross functional, team-oriented environment
- Demonstrated results establishing a product vision and roadmaps that led to successful business value
- Ability to comprehend and articulate digital concepts and assess innovative ideas with both internal and external partners.
- Results driven with the ability to thrive in a growth-driven and fast-paced organization
- A college degree in business administration, management, and/or technology
- Independent, self-driven, and accountability for delivering outcomes on time
- Familiarity with banking products, preferably Fiserv product knowledge
ABOUT BRIDGEWATER BANK: Picture yourself at one of the Twin Cities' best places to work, surrounded by people who challenge you, support you, and inspire you to be your best. Welcome to Bridgewater Bank.
We are on a mission to be the finest entrepreneurial bank in the Twin Cities. Like true entrepreneurs, we run fast and lean. We are in constant evolution and the runway for personal and professional growth is long. People are our strength, and that's why we've created and sustained an award-winning culture that promotes growth and celebrates the big and little wins along the way.
At the end of the day, we believe competitive salaries, top-tier benefits, a hybrid work model, and transparency into the business is a given. Working together toward something meaningful with people you enjoy, is just a bonus.
COMPENSATION & BENEFITS: The typical annual/hourly base pay range for this role is between $82,900 - $116,000. Compensation may vary based on individual job-related knowledge, skills, expertise, and experience. This position is eligible for a discretionary annual incentive program driven by organization and individual performance.
Bridgewater Bank provides a broad offering of competitive benefits including (but not limited to):
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Parental leave
- 401(k) with employer match
- Paid vacation & paid holidays
PLEASE NOTE: The above is intended to describe the general content of and requirements for this position. It is not to be construed as an exhaustive list of duties, responsibilities, or requirements. It is Bridgewater Bank's policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits and termination, are made without regard to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability or any other characteristic protected by applicable federal, state or local law.
STATUS: Exempt
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.