SnackCrate is on a mission to make the world a tastier place - one box at a time. We're curating bold, craveable snacks from across the globe and delivering them straight to our subscribers' doors. With millions of boxes shipped and a die-hard fanbase, we're scaling fast - and looking for a detail-obsessed, trend-savvy E Commerce Merchandiser to join our team.
What You'll Do
As our E Commerce Merchandiser, you'll be the brains and aesthetic behind how we showcase products, push promotions, and build crave-worthy experiences across our site and email. You'll work closely with design, content, and engineering to build merchandising moments that convert - and use Klaviyo to follow up with flows that keep our subscribers coming back for more.
- Manage product listings, pricing, visuals, descriptions, and categorization on our custom WordPress e-commerce site
- Collaborate with internal teams on promotions, campaigns, and product launches
- Build and optimize high-performing Klaviyo flows and campaigns - including abandoned cart, upsell, winback, restock alerts, and subscriber retention series
- Monitor site performance, A/B tests, and user behavior to continuously optimize conversion and AOV
- Identify and pitch new merchandising opportunities based on trends, seasonality, and snack obsessions
- Align with inventory and ops teams to ensure product availability syncs with merchandising strategy
- Report on key merchandising metrics, and use data to drive next steps
Who You Are
- 3+ years of experience in e-commerce merchandising, ideally with a DTC/subscription brand
- Comfortable working within a custom WordPress site (no drag-and-drop builders here - you speak CMS fluently)
- Proficient in Klaviyo, including building automated flows, segmentation, and campaign optimization
- Data-literate - you can navigate GA4, interpret heatmaps, and pull insights without blinking
- Passionate about great UX, beautiful presentation, and what makes customers click "add to cart"
- Strong collaborator and communicator who thrives in fast-paced, creative environments
- Bonus if you've worked with snacks, global CPG, or high-volume SKUs
Perks & Benefits
- Health, dental, and vision insurance
- Unlimited PTO
- Dog-friendly Denver HQ (snacks for pups too, obviously)
- Unlimited global snacks + early access to every new box
- High-growth, no-BS team with real ownership and creative freedom
If you're obsessed with clean UX, strong conversions, and building moments that make people go "damn, I need that snack" - then this role's got your name on it.
At SnackCrate Inc., our Culture First policy means every new team member kicks off their journey with a 2-week deep dive into our Customer Support Department within their first 90 days.
Why? Because nothing connects you to our mission faster than talking to the people we serve. You'll jump into real conversations, solve real customer needs, and get a front-row seat to the magic that powers SnackCrate.
It's more than training-it's a hands-on way to live our culture, understand our impact, and bring customer-first energy to everything you do.
Apply now and let's make snack history.