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Description General
- Serve meals on a timely basis that are palatable, appetizing in appearance, garnished, and at proper temperature.
- Assist in maintaining all work/storage areas in a clean and properly arranged manner at all times. Move stock and equipment as necessary to complete daily cleaning duties as assigned.
- Follow all safety regulations at all times.
- Sweep and mop floors as directed.
- Carry out garbage and keep work areas clean, dry, and free of hazardous equipment.
- Perform ware-washing duties as assigned.
- Follow established infection control policies and procedures.
- Report all hazardous conditions/equipment to manager.
- Report all accidents/incidents as established by department policies.
- Follow all dining services procedures in accordance with established policies.
- Develop and maintain a good working rapport with department personnel, as well as other departments within the facility, to assure that food service can be properly maintained to meet the needs of the residents.
- Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the department.
- Maintain confidentiality of all pertinent resident care information to assure resident rights are protected.
- Assist in making new dining services employees feel welcome.
- Attend and participate in in-services, workshops, seminars, etc. as directed.
- Follow facility's dress and hygiene policies.
- Assist with in-house fire control and in resident evacuation during fire or disaster emergencies.
- Participate and assist in departmental studies and projects as assigned or that may become necessary.
- Other duties as deemed necessary and appropriate or as directed by manager.
p. Serving - Service should be timely and pleasant.
- All food is served from customers' left.
- All beverages are served from customers' right. Step back when pouring to reduce risk of spilling on residents.
- Maintain customers' beverages. Pour fresh water and coffee in timely manner.
- Serve water before any part of the order is taken.
- Inform customers of the soup, bread, and dessert of the day.
- Take order from left to right, clockwise.
- Remain alert to customers and their needs.
- Check tables and collect dirty dishes as necessary.
- Make certain dirty dishes are removed before serving dessert.
- Remain on floor and in assigned area. If someone outside your area requests your help, tell them you will get their server.
Date Posted: 05 November 2024
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