SUMMARY Responsible for ensuring customer satisfaction by taking orders, meal delivery, cleaning and setting tables, ensuring clean supplies in the kitchen and opening or closing the restaurant.
ESSENTIAL RESPONSIBILITIES include the following. Other duties may be assigned.
- Takes and writes customer orders as well as serves food and beverages in a timely manner.
- Becomes familiar with menu and specialty items so that items can be described to customers: i.e. ingredients, cooking methods (boiled, broiled, baked, fried, etc.), etc. Makes note of special dietary needs or requests.
- Monitors and cleans tables throughout meal service - clears tables and preps/sets them for next service.
- Assists rest of restaurant team as necessary. Before leaving at the end of each shift, make sure there are no other activities that need your assistance.
- Ensures customer satisfaction at all times and works to correct any issues in a timely manner.
- Keeps the kitchen supplied with clean dishes, pots, pans and utensils. Keeps kitchen clean during shift - take out trash, clean floors, put dishes, pots/pans and utensils in their correct location.
- Monitors and cleans tables throughout meal service - clears tables and preps/sets them for next service.
- Delivers meals to customers located outside of the building; prepares "to go" orders in a timely manner.
- Fulfills other duties as assigned.
SUPERVISORY RESPONSIBILITIES This position does/does not have any supervisory responsibilities.
Requirements
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position requires excellent customer service skills, with a courteous and helpful demeanor. The ability to communicate with and respect the needs of the senior citizen population is also required.
LANGUAGE SKILLS Ability to read and speak with clarity. Ability to work with numbers as required.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand and walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee frequently is required to reach with hands and arms. The employee may occasionally lift and/or move up to 50 pounds.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.