ONLY ON W2 & LOCAL TO Charlotte, NC
Position: DevOps Support Engineer
Location: Charlotte, NC (Hybrid 3 days in office and 2 days remote)
Duration: 12-month contract (Ext up to 36 months)
Responsibilities:
- Provide in-depth problem analysis of application, system errors, and performance issues
- Proactive application stability analysis - investigate performance concerns, system errors, improve maintenance processes, automation, and resolution of open issues
- Ownership of problem root cause analysis and remediation
- Chronic issue investigation for critical application issues
- Lead proactive monitoring review and implementation
- Work with Engineering, App Dev, and/or Infrastructure teams to implement break fix changes, code updates, config changes, and product enhancements in production
- Handle CTO level application management - business continuity, PTO/PTB, NPT, server patching coordination, vulnerabilities, access reviews
- On call support for production releases
- Coordinate patching activities
- Execute Disaster recovery / ARC exercises
- Perform application installation, maintenance and integration with other CI tools like Jenkins, SonarQube, Bitbucket
Requirements:
- 7+ years' experience doing production
- Specialized subject matter expertise in the CI CD tools
- Strong in following areas: Ansible Tower, create playbooks, Digital XLR, Python, Linux, AppDynamics & Splunk
- DevOps tool, incident and change management doing production support
- Hands-on experience with Ansible Tower, Digital's XLR and RedHat OpenShift Containers
- Hands on experience with creation of playbook, automation tasks
- Expertise in Unix system, scripting and knowledge on BASH, KSH
- Knowledge of Python
- Troubleshooting experience and determine root cause analysis
- Good understanding of oracle and Postgres database
Desired skills:
- Network troubleshooting, Jenkins and source code systems (Bitbucket)