Devops Manager

DevOps Manager

As a DevOps Manager, you will lead a team of DevOps engineers and collaborate with BBW infrastructure, development, and security teams to define and implement CI/CD and Azure cloud DevOps requirements supporting various seamless commerce initiatives. This role will also oversee building automation and monitoring needs for our talented developers, ensuring operational efficiency and excellence using a combination of technical expertise, organizational skills, and leadership capabilities.

Responsibilities:

• Lead the design, management, and maintenance of tools on internally hosted infrastructure to automate operational processes and improve development delivery. Collaborate with Agile Product teams to identify and leverage opportunities.
• Oversee our Observability platform setup of APM, logs, and traces on Datadog for various BBW selling channels, including Site, MobileApp, Stores and services on OpenShift Kubernetes backend.
• Manage the configuration and integration of Gitlab CI/CD with Azure cloud environments, Artifactory, automation testing tools, Datadog, HashiCorp Vault, Morpheus, HashiCorp Quay, and other tools.
• Design, lead and manage the implementation of GitOps - ArgoCD for all BBW backend services on ARO(Azure Redhat OpenShift).
• Design, lead and manage the implementation of RedHat KeyCloak for all BBW backend APIs on ARO(Azure Redhat OpenShift).
• Design, lead and manage the implementation of RedHat ServiceMesh for all BBW backend services on ARO(Azure Redhat OpenShift).
• Support the design requirements of BBW Azure API Management (APIM).
• Monitor Azure cloud deployments and application performance, ensuring system integrity and performance optimization.
• Administrate tools and environments to support Digital Operations as needed.
• Oversee code deployments and pipeline monitoring across all environments, troubleshooting and resolving issues as necessary.
• Collaborate with BBW's IT Security to implement and automate security controls, governance processes, and compliance validations.
• Work closely with Agile Product teams to anticipate configuration needs and their impact on product release efficiency.
• Mentor and guide DevOps engineers in creating practical demonstrations of proposed solutions and presenting them to other team members.
• Stay current on relevant technologies, engage with user groups, and understand trends to ensure the use of best possible techniques and tools.
• Lead efforts to test system integrity with developers and other DevOps engineers.
• Ensure website stability and operational integrity through participation in team-based on-call rotations and defect triage.

Minimum Qualifications:

• 9+ years of hands-on experience in infrastructure or DevOps roles, directly supporting development community activities.
• Proven experience with public cloud platforms, preferably Azure, including Azure Kubernetes Service (AKS), API Management, Azure Functions, Ingress, Container Registry, and Azure Load Balancer.
• Strong experience with software process automation using popular scripting languages (Python, Groovy, Shell, and/or Powershell).
• Proficiency in CI/CD pipeline tools like Gitlab, Jenkins, Git, Artifactory, and Ansible.
• Experience configuring and managing databases such as PostgreSQL, MySQL, and/or MongoDB.
• Hands-on experience with containerization technologies, including Docker and Kubernetes, and familiarity with OpenShift.
• Knowledge of build tooling for React.js, Node.js, and Salesforce Commerce Cloud applications.
• Experience with Morpheus Cloud Automation, Terraform, and writing Infrastructure as Code (IAC).
• 5+ years of management experience leading DevOps or infrastructure teams, with a proven track record of mentoring engineers, managing team performance, and driving strategic initiatives

Required:

• Gitlab
• Datadog (APM, Log Tracing)
• Azure (hands-on experience)
• Gitlab CI/CD
• Shell scripting
• Containerization and Orchestration (Docker/Kubernetes)
• Azure RedHat OpenShift

Nice to Have:

• Python scripting
• Azure APIM
• Azure Functions
• Azure Containers

Preferred Qualifications:

• Bachelor's degree in computer science or equivalent Software Engineering experience.
• Experience with 3rd party digital e-commerce platforms such as IBM Sterling OMS, Radial OMS, and Salesforce Commerce Cloud (SFCC).
• Knowledge of best practices and IT operations in an always-up, always-available mission-critical service.
• Experience with Agile Development, SCRUM, or Extreme Programming methodologies.
• Expertise in application performance analysis and monitoring.
• Familiarity with related software development tools such as Jira, Confluence, Datadog, Artifactory, Npm, Grafana, Prometheus, and SonarQube.
• Strong technical project management and documentation skills.