Developer Analyst

Posting Details

Position Information

Job Title
Developer Analyst, Enterprise Applications

Summary

The Developer Analyst is an essential contributor to the University's Enterprise Applications team, primarily supporting and enhancing the University's ERP system and associated integrations. This role collaborates with departments and functional users to optimize business processes, adhering to industry best practices and supporting seamless data-driven decision-making. The Developer Analyst is responsible for the entire software development lifecycle-from analysis and development to testing, implementation, and continuous improvement-while ensuring system stability, security, and integrity. This role works closely with IT team members, University departments, and external resources, leveraging technical expertise to support University goals effectively.

Duties and Responsibilities

• Act as the primary support Enterprise Applications across Financial Aid, Finance, Human Resources, and other departments, maximizing its utility and efficiency.
• Design, develop, and maintain integrations between the University systems, data repositories, and third-party solutions, aligning with best practices and both short- and long-term strategic goals.
• Create and support tactical and strategic reports using appropriate reporting tools, meeting individual and institutional requirements for data analysis and reporting.
• Collaborate with University business offices to analyze existing processes, recommending and implementing enhancements to improve efficiency across the Enterprise Applications environment.
• Enable self-service functionalities for University departments to enhance day-to-day operational independence, reducing reliance on IT resources.
• Ensure the stability, integrity, and security of University data and services, ensuring compliance with institutional policies and industry regulations, including FERPA and other relevant data governance standards.
• Develop and maintain user-friendly documentation for end-users on enterprise processes, integrations, and self-service tools.
• Provide targeted end-user training for business office personnel and other stakeholders, fostering expertise and confidence in the University's data and processes.
• Identify and implement automation opportunities for routine tasks, improving efficiency across IT Services and other University functions.
• Collaborate with functional staff, University management, and other departments to provide responsive, day-to-day production support and effective problem resolution.
• Participate in continuous improvement efforts to assess and enhance the ERP environment, aligning with evolving institutional needs and technological advancements.
• Engage in peer collaboration and knowledge sharing to build team capacity and expertise in Banner support, integrations, and reporting practices.
• Regularly monitor the performance of the University's ERP and other enterprise applications, implementing optimizations and adjustments to ensure peak efficiency.
• Take ownership of assigned project tasks, utilizing project management best practices to deliver timely and effective outcomes.
• Undertake other duties as assigned by the supervisor.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field, or in lieu of degree, 10+ years of relevant experience.
• Experience supporting and developing within an institutional ERP environment, including system customizations and optimizations.
• Demonstrated proficiency in database technologies and development, including system customizations and optimizations.
• Proven ability to design and develop enterprise-level reports that meet both tactical and strategic goals.
• High attention to detail with strong analytical and problem-solving skills, along with sound judgment and decision-making abilities.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Demonstrated adaptability to evolving technologies and a commitment to professional growth.
• Excellent interpersonal and communication skills with the ability to collaborate effectively with technical and non-technical team members.
• Strong organizational and multitasking skills, with the ability to thrive in a dynamic environment.
• Proven commitment to customer service and proactive problem resolution.
• Strong written and verbal communication skills, able to explain technical concepts to diverse audiences.
• Interest in understanding and supporting John Carroll's mission to inspire individuals to excel in learning, leadership, and service in the region and in the world.

Preferred Qualifications

• Higher Education experience working in an ERP environment, especially within an IT or Enterprise Applications role.
• Advanced technical certifications in Banner (Ellucian Certified Banner Professional), Oracle, or SQL.
• Proficiency with non-Oracle SQL dialects, such as PostgreSQL.
• Experience creating and maintaining reports in eVisions Argos and Tableau.
• Familiarity with the EAB Edify Platform.
• Experience developing applications in UNIX/Linux environments, including shell scripting.
• Proficiency with data integration technologies (e.g., Web Services, REST, XML, JSON) for system interoperability.
• Knowledge of web application development, including Python, PHP, JavaScript, and AJAX.
• Familiarity with cloud service providers (e.g., AWS, Azure) or cloud-based ERP environments.
• Knowledge of information security principles or certifications (e.g., CompTIA Security+, CISSP) relevant to higher education data management.
• Experience with structured change management processes to support updates and transitions with campus-wide impact.

Normal Work Location, Hours and Conditions

This position works in person from our campus in University Heights, Ohio. University core business hours are generally 8:30 am - 5:00 pm. However, this position may require work to be performed outside of normal business hours based on department operations and project schedules.

Physical Requirements

Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other office locations and to verbally communicate to exchange information.

Hours
Full Time

FLSA
Exempt (Salary)

Compensation & Benefits

Starting salary will be $72,000 - $85,000, commensurate with experience and qualifications. This position offers a generous Total Rewards package that includes health and dental insurance options, paid vacation, personal, sick, and mission time, holidays, 403 (b) retirement plan, life insurance, and tuition remission benefits for you, your spouse, and children.

About John Carroll University

John Carroll University is a private, coeducational, Jesuit Catholic university, founded in 1886, dedicated to developing people with the knowledge and character to lead and to serve. The University is located in University Heights, Ohio, an attractive residential suburb 10 miles east of downtown Cleveland. Academically, the University consists of the College of Arts and Sciences, the College of Health and the Boler College of Business, which include graduate programs. The University offers more than 70 Academic Programs in the arts, social sciences, natural sciences, and business at the undergraduate level, and in select areas at the master's level.

The University enrolls approximately 2,300 undergraduate students and 500 graduate students and has a student-to-faculty ratio of 13:1. John Carroll University is one of 27 Jesuit universities in the United States and has been listed in U.S. News & World Report magazine's top 10 rankings of Midwest regional universities for more than 30 consecutive years.

Posting Detail Information

Posting Number
AS853P

Open Date

Close Date

Open Until Filled
Yes

Special Instructions Summary

EEO Statement

John Carroll University is an Affirmative Action, Equal Opportunity Employer. The University is committed to diversity in the workplace and strongly encourages applications from women and minorities, veterans and individuals with disabilities.