Title- Desktop Support Engineer
Location- Raleigh, NC / Gastonia, NC(Onsite)
Job Type : Contract
JD- Key Responsibilities:
On-Site Support: Respond to client queries and provide on-site technical assistance.
Network Maintenance: Ensure consistent operation of client networks, including routers, servers, and other hardware.
Troubleshooting: Diagnose and resolve hardware and software issues.
Installation and Configuration: Set up new hardware, software, and operating systems.
Training and Assistance: Provide training and technical support to end-users.
Documentation: Maintain records of issues and solutions in a ticketing system.
Collaboration: Work with other IT professionals to ensure seamless support.
Thanks & Regards,
Mamatha k,
Sr.Resource Specialist,
+1
Email: /