Desktop Support Technician

Job Title: Desktop Support Technician
Location: Frankfort, KY
TEKsystems is seeking experienced Desktop Support Technicians to provide onsite technical assistance to end users for one of our clients based out of Frankfort, KY. Ideal candidates will have strong troubleshooting skills, technical expertise, and the ability to deliver excellent customer service in a fast-paced environment.
Responsibilities:
Provide hands-on support for hardware and software issues
Configure, set up, and install computer equipment
Diagnose and resolve technical problems related to desktops and networks
Maintain ticketing documentation for issue tracking and resolution
Communicate effectively with end users to ensure smooth technical support
Qualifications:
Must have at least one year of desktop support experience in a professional environment.
Strong customer service and communication skills
Experience in troubleshooting and repair of computer hardware and software
Ability to work efficiently under pressure
Basic knowledge of network troubleshooting
Familiarity with issue tracking systems
Desired Skills:
Experience with various operating systems
Technical support and troubleshooting expertise
Knowledge of system imaging, software deployment, and mobile device management
Understanding of basic networking concepts
Pay and Benefits
The pay range for this position is $19.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Frankfort,KY.
Application Deadline
This position is anticipated to close on May 26, 2025.
About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.