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Responsibility
Machine configuration/Software break-fix (Windows Os-Apple IOS)
Deskside support services (deskside and remote)
Hardware break/fix (Client-Dell-Apple). Onsite hardware repair
Client incident updates (in person/on the phone/ Service Now)
Process parts ordering and returnsSee job duties below
• What are the TOP 2 required skills that candidates must have?
Deskside software/hardware and customer support experience
• What will the work schedule be for this position? (M-F? 8-5? Overtime? On-call?): M-F 8am-5pm
• How many overall years of experience should this person have? 2+ years of deskside support experience
• Do they need any specific certifications or education? A+, Client, Dell
• If contract to hire what is the conversion rate? $24.35
• How many miles per day will the contractor be driving? N/A
• What is the exact work location or city, state, or zip? 4692 Millenium Drive Belcamp, MD 21017
This role will utilize Clearvision. If your candidate is selected for hire, they will receive proper training within the tool, but please ensure their hours in Clearvision match what's submitted in Fieldglass.
If interested ; pl get back with answers
1. How many years of Desktop Support experience do you have?
2. Are you A+ certified?
3.How far you live from4692 Millenium Drive Belcamp, MD 21017 and how will you commute daily.
4. Giving 2IT the exclusive right to represent to req ID: CMPCJP
Date Posted: 13 January 2025
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