Overview Join our team as a day shift, full-time, IT Desktop Support Technician in Albuquerque, NM.
Why Join Us?Thrive in a People-First Environment and Make Healthcare Better - Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
- People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
- Make Healthcare Better: We use advanced technology to support our team and enhance patient care.
Get to Know Your Team: - Lovelace Health System includes six hospitals, 51 healthcare clinics, and seven outpatient therapy clinics, with 619 inpatient beds, and employs a team of more than 3,400, including more than 263 healthcare providers.
Responsibilities- Provide accurate, timely, and creative solutions to end-user computer problems of a moderate nature to ensure end-user productivity.
- Performs restorative and maintenance actions either remotely or at the end user's location to resolve problems using basic troubleshooting and technical skills.
- Performs general maintenance tasks, troubleshoots, and repairs computer systems and peripheral equipment located throughout the enterprise.
Qualifications Job Requirements:
- One (1) year experience in Information Systems / Network Administration.
- Experience with Windows 2000 Server and Active Directory
- Microsoft Exchange Server 2000 Administration Skills
- Hardware knowledge and experience in installing and replacing computer peripherals.
- Working knowledge of Ethernet networks, Server and PC hardware, network printers, Microsoft Office
2000, Exchange 2000, Active Directory, WINS, DNS and DHCP.
Preferred Job Requirements:
- Associate's degree in Information Systems / Computer Science or equivalent technical training
- MCP certification