Description MaineHealth Corporate
Information Services
Req : 32383
Summary:
The Desktop Support Specialist role is responsible for the technical and supervisory aspects of end user installation and support of client systems, including day-to-day break/fix and coordination of end user computing through prioritization, dispatch, and service recovery of technical problem calls, work orders, and Move/Add/Change requests.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
- Education: Bachelor's Degree and/or equivalent experience/training required.
- License/Certifications: MCDST, ITIL, A+, or equivalent certification preferred. Valid Driver's License preferred.
- Experience: Knowledge of desktop and business/technical support systems required.
- Additional Skills/Requirements Required: N/A
- Additional Skills/Requirements Preferred: N/A
Additional Information
With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.
MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today. If you have questions about this role, please contact Alyssa K. Lewis at