Desktop Support Specialist

Richmond, Virginia

 Syntricate Technologies
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Desktop Support Specialist
Richmond, VA (Onsite)
9+ Months
Web Cam Interview

$25/Hr on W2

Required
  • Working knowledge of and experience with Windows 10 and Windows 11 operating systems Required
  • Recent experience in a full-time Help Desk/Technical Support position 4+ Required
  • Experience and proficiency using an Endpoint Management System 4+ Required
  • Experience and proficiency using a Workstation Imaging Solution 4+ Required
  • Experience and proficiency using a Service Management Ticketing System 4+ Required
  • Experience and proficiency with Microsoft Office 365 applications 4+ Required
  • Proven analytical and problem-solving abilities 4+ Required
  • Excellent verbal and written communication skills 4+ Required
  • Ability to work independently with minimal direction and as a team 4+ Required
  • Ability to work effectively with end users, technical staff, and senior staff - providing exception customer service
Desired
  • Experience with PowerShell scripting and/or SQL reporting Desired
  • Experience with Symantec's Altiris and/or Microsoft In Tune Desired
  • Experience with Ivanti Service Desk Desired
  • Experience with Microsoft Deployment Toolkit Desired
  • Experience with Active Directory Desired
Date Posted: 06 May 2025
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