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Position: Jr Desktop Support Specialist
Duration: 12 Months + 35 Hrs/Week
Location: Onsite - Cranston, RI.
A good understanding of Windows Desktop Administration, Active Directory concepts, Domain administration and Desktop / Laptop client computing are required.
Win 11 and Microsoft Office 365, Bitlocker, McAfee AD, InTune, SCCM, CMDB, ServiceNow are highly recommended.
Experience in large scale asset deployments would be beneficial.
The ability to strongly function as a member of an established Tech Team, work across a broad range of technologies and liaises across multiple technical areas of the business to support incidents, problems and requests.
Responsible for answering IT requests via ServiceNow, phone, email, or in person and explaining solutions in technical and non-technical terms to end users.
Date Posted: 02 April 2025
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