Desktop Support Specialist

Houston, Texas

F2OnSite
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Job Description Job Description

Must be able to communicate effectively in both English and Spanish

Position:
Desktop Support Specialist - Windows Deployment (Bilingual English/Spanish)

About the Role:
We are hiring a Desktop Support Specialist to assist with a Windows 10/11 deployment project. This role requires hands-on support for desktop and laptop refreshes, data migrations, and end-user assistance. The ideal candidate will have strong experience with Windows migrations and must be fluent in both English and Spanish to support a diverse user base.

Key Responsibilities:
  • Provide onsite technical support for Windows 10/11 deployments and migrations
  • Perform desktop and laptop refresh activities, including data migration and system configuration
  • Assist users with troubleshooting issues before, during, and after deployment
  • Communicate effectively with both English- and Spanish-speaking end users
  • Maintain accurate documentation of deployment activities and user issues
  • Ensure minimal downtime and a smooth user experience throughout the refresh project
Qualifications:
  • Minimum of 2 years' experience supporting Windows operating system migrations (Windows 10/11)
  • Fluent in English and Spanish (both written and verbal)
  • Strong background in desktop/laptop deployment, imaging, and data migration
  • Experience providing end-user support in an enterprise environment
  • Excellent troubleshooting and customer service skills
  • Familiarity with hardware setup, software installation, and configuration tasks
Preferred Skills:
  • Experience working on large-scale deployment or refresh projects
  • Knowledge of deployment tools and best practices
Contract Details:
  • 3-month+ contract with potential for extension
  • Competitive hourly rate
  • Full-time, onsite position (no remote work)
Company Description

F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at

WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.

Company Description F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at

WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.

Date Posted: 11 May 2025
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