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Title: Desktop Support - Onsite
Location: Raleigh, NC, United States
Length: Long term
Restriction: W2 or C2C
Description:
Interview Type: Skype Very long term project initial PO for 1 year, expect to go for 4+ years Onsite
Description:
Typical Experience: 84+ months
Sample Role Types: Desktop Support Analyst, Help Desk Support Analyst
Expected Skills: Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience.
Description (including, but not limited to):
Technical assistance, support, and advice to end users for hardware, software, and systems
Hands-on technical and functional assistance to business and technical users
Remote technical and functional assistance to business and technical users
Required Skills
Unpack boxes and stage for i-tagging
Organizing PCs and parts in stock rooms
Work tasks & perform data updates in ServiceNow system
Process PCs & delivery for State Surplus
Perform updates in AssetWorks system
Assist with PC pickups, deliveries, shipping
Assist with testing new PC models
Performing lifecycle replacements
Physical PC inventories
Provide PCs to customers
Image/Provision PCs
Use SharePoint for file management
Win 10, 11 knowledge preferred
Basic knowledge of Mac OS helpful
M365 knowledge preferred
Date Posted: 09 May 2025
Job Expired - Click here to search for similar jobs